ShopClues.com — Negligence of shopclues for refund if cost of material & extra liabilities for return o[censored]seless helmet.

To

M/s clues network pvt. Ltd. (Shopclues)
Building no. 112, sector 44,
Gurgoan – 122 001, haryana


Sub: return of non-specified and broken helmet - - regarding.
Ref: 1. My order no. 75406546
2. My letter dated 26.11.2015 regarding return of helmet.
*****
Your attention is invited to my letter dated 26.11.2015 on the above subject. As mentioned in the said letter, i have returned the broken helmet delivered to me to m/s roldo, a-46, street no. 1, near pasonda and dlf, rajiv nagar, sahibabad, ghaziabad, up – 201 005 (Phone : [protected]) by parcel through india post vide receipt no. Cl[protected]in dated 27.11.2015. A slip of this address was pasted on the cover of helmet received by me on 23.11.2015, with a direction “if not delivered, return to roldo ….…. “. It is surprised to note that m/s roldo has not accepted the parcel of helmet which i have sent to them. Therefore i have received back the same on 31.12.2015. Print out of tracking sheet is enclosed herewith for your ready reference. I have never expected such an unfair dealings from your well established firm.
I am returning the broken & non-specified helmet (Not the model ordered by me) with its original packings inside with the hope that at least you will accept it and verify the same with the image of helmet which i have originally ordered.
Though one of your official has talked to me several times over telephone, no solution was find out till today except creation of certain mental agony and unnecessary financial liabilities to me. Who is responsible for this unfair dealings and happenings, not myself. Nothing else to add.
With all good wishes for the happly new year 2016 & shttling of broken helmet.

Yours faithfully
Sd/-
C.R. Jayarajan
O/o executive engineer
Central p.W.D, cgo complex
Poonkulam, thiruvananthapuram
Kerala – 695522 (Mob. [protected])


Details of 2nd return
Go complex poonkulam s.O 15/01/2016 122001 161.00 domestic industrial complex dundahera s.O (122016) 18/01/2016

Detailed track events for el[protected]in
Date time office event
15/01/2016 14:06:28 cgo complex poonkulam s.O item booked
15/01/2016 15:56:28 cgo complex poonkulam s.O item bagged for nsh trivandrum
15/01/2016 16:02:32 cgo complex poonkulam s.O bag despatched to nsh trivandrum
15/01/2016 18:59:01 nsh trivandrum bag received
15/01/2016 19:01:07 nsh trivandrum bag opened
15/01/2016 19:01:10 nsh trivandrum item received
16/01/2016 01:22:35 nsh trivandrum item bagged for nsh gurgaon
16/01/2016 02:54:52 nsh trivandrum bag despatched to palam tmo
16/01/2016 14:04:39 palam tmo bag received
16/01/2016 15:54:14 palam tmo bag despatched to nsh gurgaon
16/01/2016 20:04:02 nsh gurgaon bag received
16/01/2016 20:51:50 nsh gurgaon item received
16/01/2016 20:51:50 nsh gurgaon bag opened
18/01/2016 00:21:10 nsh gurgaon item bagged for industrial complex dundahera s.O
18/01/2016 08:00:27 industrial complex dundahera s.O bag received
18/01/2016 08:35:20 industrial complex dundahera s.O bag opened
18/01/2016 08:35:24 industrial complex dundahera s.O item received
18/01/2016 08:46:55 nsh gurgaon bag despatched to industrial complex dundahera s.O
18/01/2016 18:41:00 industrial complex dundahera s.O item delivered


Detailed track events for el[protected]in
Date time office event
15/01/2016 14:06:28 cgo complex poonkulam s.O item booked
15/01/2016 15:56:28 cgo complex poonkulam s.O item bagged for nsh trivandrum
15/01/2016 16:02:32 cgo complex poonkulam s.O bag despatched to nsh trivandrum
15/01/2016 18:59:01 nsh trivandrum bag received
15/01/2016 19:01:07 nsh trivandrum bag opened
15/01/2016 19:01:10 nsh trivandrum item received
16/01/2016 01:22:35 nsh trivandrum item bagged for nsh gurgaon
16/01/2016 02:54:52 nsh trivandrum bag despatched to palam tmo
16/01/2016 14:04:39 palam tmo bag received
16/01/2016 15:54:14 palam tmo bag despatched to nsh gurgaon
16/01/2016 20:04:02 nsh gurgaon bag received
16/01/2016 20:51:50 nsh gurgaon item received
16/01/2016 20:51:50 nsh gurgaon bag opened
18/01/2016 00:21:10 nsh gurgaon item bagged for industrial complex dundahera s.O
18/01/2016 08:00:27 industrial complex dundahera s.O bag received
18/01/2016 08:35:20 industrial complex dundahera s.O bag opened
18/01/2016 08:35:24 industrial complex dundahera s.O item received
18/01/2016 08:46:55 nsh gurgaon bag despatched to industrial complex dundahera s.O
18/01/2016 18:41:00 industrial complex dundahera s.O item delivered


Details of 1st return
Cl[protected]in

Booked at booked on destination tariff article type delivered at delivered on paid on
Cgo complex poonkulam 27/11/2015 sahibabad 52.00 rp


Booked at booked on destination tariff article type delivered at delivered on paid on
Cgo complex poonkulam 27/11/2015 sahibabad 52.00 rp

Date time office event
18/12/2015 22:59:39 ph ghaziabad cso bag despatched to ph kochi
18/12/2015 22:30:07 ph ghaziabad cso article bagged to ph kochi
04/12/2015 20:06:09 ph ghaziabad cso bag despatched to chikamberpur
04/12/2015 19:29:38 ph ghaziabad cso article bagged to chikamberpur
04/12/2015 19:12:01 ph ghaziabad cso bag is opened
04/12/2015 19:10:25 ph ghaziabad cso bag is received
04/12/2015 13:29:17 sahibabad article bagged to ph ghaziabad cso
04/12/2015 10:08:39 sahibabad article is received
04/12/2015 10:08:39 sahibabad bag is opened
03/12/2015 23:09:47 ph ghaziabad cso bag despatched to sahibabad
03/12/2015 18:11:23 ph ghaziabad cso article bagged to sahibabad
03/12/2015 17:32:31 ph ghaziabad cso bag is opened
03/12/2015 17:31:12 ph ghaziabad cso bag is received
28/11/2015 15:55:23 ph thiruvananthapuram bag despatched to ph ghaziabad cso
28/11/2015 15:47:57 ph thiruvananthapuram article bagged to ph ghaziabad cso
27/11/2015 13:04:58 cgo complex poonkulam article booked
Detailed track events for : cl[protected]in ( rp )

You have not taken any action to refund of my total expenditure amounting to rs. 580/- on this useless transaction with your firm.

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