ShopClues.com — refund issue

I ordered an silver coin from shopclue.com worth 699, on 24 Oct 2014, Order no: 24442943. The item is untraceable from day 1 with bluedart courier. But shopclue is not refunding my money from last 2 months. Now-a-days their customer care is not responding to my mails. They've blocked my mobile so that I can not contact them from my mobile, but from others mobile it is reachable. Their customer care has no power, they only raise another ticket on behalf of customer, which is again not answered. I contacted their conflict resolution center also, but got no response.

This is a harassment to the customer, and a wrong policy in online shopping business. They are showing good offers. After paying money sometimes cancel the order and refund money after months, and sometimes just hold the money and don't answer to complaints. Some action should b taken to stop such activities.

Thanks
Dibakar Panda
mob:[protected]
email: [protected]@yahoo.co.in

PLACED ORDER FOR 2 UCB WATCHES on 5th nov 2013 from shopclues.com, RECIEVED A DIFFERENT ARTICLE, FILED A COMPLAINT AND RETURNED THE PRODUCT via india post on[protected] rcpt no.EE[protected]IN recieved by the agency on[protected]. on 23 jan 2014 AGENCY CLAIMED PRODUCT NOT RECIEVED, GP0 SRINAGAR CONFIRMED DELIVERY AND PROVIDED TRACKING RECORDS OF THE ARTICLE RETURNED, BUT COMPANY TO MY SURPRISE REFUSED TO ACCEPT. NOW after few weeks i received a parcel from shopclues which contained a damaged mini sewing machine which i have never ordrd and they are clmng that this item was returned to them from my side but the item has been bght by MANISH DANDEKAR 16130, SANGRAM CHOWK MH 416115 under shopclues ordr no.8530595 as per the bill attchd with the parcel and he has rtrnd the item to shopclues under india post trckng no.EM[protected]IN, i do not know what to do shopclues.com owe to me Rs 1300 kindly help ...more than year has passed neither they managed pick up for damaged mini sewing machine nor they refunded me my money kindly help team akosha.
regards,
imrose

I HAD ORDERED HAIR DRYER AND HAIR STRAITHNER UNDER ORDER NO.48505169 ON 27/04/2015 FROM SHOPCLUES .I RECEIVED MY ORDER WHEN I OPENED MY PARCEL THE BOTH ITEM WERE DIFFERENT
FROM THOSE WHICH I HAD ORDER SO PLEASE REFUND MY MONEY AS SOON AS EARLIER.

proper hindi


yeh bohot hi bekar app hai sirf pagal banati h or kuch nh dikhati kuch or hai or bhjti kuch or hai isse acha hai company band krde

i cancelled my order no .48505173and refund the amount of both order
2nd order no is48505169 n total bill amount 374/-
so please refund my full amount .fast

I have ordered the microsft lumia 535 which is not working. My order number is #77327414. I request u to please refund my money(5438/-) as soon as possible. Thanks

worst service of shopclues i have ever seen, they did not resolve any issues neither respond to mails...really frustrated from their services.
Shopclues respond if you have any clarification against complaint number 5575697.
struggling from last 1 month for the same.

Ayushi.

WallPaper that suits ShopClues.Com WebSite ! Please UPDATE IT as soon as possible @ your HomePage!

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Thanks & Regards,
Rahul Gupta