[Resolved] Shopmantra — +[protected] credit card cheating over phone | |||||
I have sbi credit card, i received a call from this mob no.+[protected] saying that he is calling from sbi credit card dept today on 19-mar-2016. He (Executive) told me that sbi bank will issue a new master micro chip card on behalf of my existing credit card. So first bank debit the charge of rs.-9000 (Same is already been debited) but he assured that it will be adjusted through reward points and the same amount will be credited to my account before generating my bill. I was hesitating to provide otp but somehow i given otp. Immediately my account got debited with rs.9000. I immediately realized something fraud happened and i reacted quickly to reach sbi. I given the whole scene to them and got my card blocked. The transaction is yet to be claimed by the merchant. The sbi told me that i would raise complaint when the transaction is claimed for settlement. I wonder how they (Frauds) know that i have a credit card with state bank ils. Please guide me what should i do further? Is there any possibilities to get back my money Was this information helpful? | |||||
Jun 21, 2016 Complaint marked as Resolved ShopMantra.in customer support has been notified about the posted complaint. Verified Support May 20, 2016 ShopMantra.in Customer Care's response Hi M S SeshasayeeWe are just tell you that ShopMantra and ShopMantra epaykerala both are the different Companies.We not sell any products on own Site right now and we are using any gateway. But epaykerala is usuing Gateway Plase Check it out Company Detail on epaykerala website (https://www.epaykerala.com/index.php/common_link/contact_us/) Thanks u ShopMantra | |||||
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Dear M S Seshasayee, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 082203 in your mail to enable us to address your concern on priority.
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