[Resolved] Shopmantraa — Fraud | |||||
I have sbi credit card, i received a call from this mob no. ([protected]) from master and visa verification department at sbi on 30.042016. She (Executive) told me that sbi bank will issue a new master micro chip card on behalf of my existing credit card. So first bank debit the charge of rs.-9000 (Same is already been debited) but he assured that it will be adjusted through reward points and the same amount will be credited to my account before generating my bill. I was hesitating to provide otp but somehow i given otp. Immediately my account got debited with rs.9000. I immediately realized somthing fraud happened and i reacted quickly to reach sbi. I given the whole scene to them and got my card blocked. Thea transaction is yet to be claimed by the merchant. They sbi told me that i would raise complaint when the transaction is caimed for settlement. I wonder how they (Frauds) get my details. Please guide me what should i do further-s. Yuvaraj Was this information helpful? | |||||
Jun 21, 2016 Complaint marked as Resolved Verified Support May 20, 2016 ShopMantra.in Customer Care's response Hi S.YuvarajWe are just tell you that ShopMantra and ShopMantra epaykerala both are the different Companies.We not sell any products on own Site right now and we are using any gateway. But epaykerala is usuing Gateway Plase Check it out Company Detail on epaykerala website (https://www.epaykerala.com/index.php/common_link/contact_us/) Thanks u ShopMantra | |||||
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