[Resolved] Shopmantra.in — rs 7857.00 debited from my credit card. | |||
I have SBI SIMPLY CLICK Credit card, I received a call from this no.[protected] from Master & visa verification department at SBI on 21/11/2017. Sonia Mehra as an executive told me that SBI Bank will issue a new credit card & cash back card on behalf of the existing credit card, thay also give me another no. Named Kartik Banerjee-[protected]. So first Bank debit the charges of Rs. - 7857 but he assured me that it wise be adjusted through cash back card. With 24 months e.m.i (Rs. 328.00 per month) I was hesitating to provide the OTP but somehow I given OTP. But I realized something fraud happened. I can't understand how to claimed by the merchant. Please guide me what should I do now. This is my no. [protected] please help me. Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved ShopMantra.in customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Dear Customer, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 2386 in your mail to enable us to address your concern on priority.
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