Snapdeal — Cashback Not received

Address:401101
Website:snapdeal

Re: Order id [protected] & order id [protected], Dear Sir / Madam, With reference to above i have ordered two Samsung Galaxy Grand max Mobile as on 11.08.2015 which was delivered to me as on 13.08.2015. I have ordered under 10% cash back scheme through ICICI bank. I have received confirmation call that cash back will received on before 12.10.2015 but i have still not cash back received in my bank account. I have many times mailed to snap deal for cash back query but no any reply to me from snap deal. I have talk customer care and told me that snapdeal already made payment and request me that confirm to my icici bank. After many mailed i have received mail today that the offer valid only for snapdeal app not snapdeal site but i have received confirmation call by snapdeal after delivered product that you will be received cash back before 12.10.2015. So you are requested to refund my cash back Rs. 2000/- urgently from snapdeal. I am sure you will be help me to refund my amount immediately Thanks Vijay Jain [protected]
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Dear vijujain1984

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team
Order id [protected] & order id [protected]

Please refund my amount Rs. 2000/- immediately.

Thanks
Dear vijujain1984

We have escalated your concern to our team and are working on it. Resolution would be provided at the earliest, request you to cooperate in the meantime.

Regards,
Snapdeal Online Team
Please tell me that How many will take time to refund my amount. I am very disappointed with your very poor response & service.

Regards
Vijay Jain
[protected]
Dear Sir / Madam

Niether any reply received from snapdeal Nor my amount have received till today. plz plz refund my amount Rs. 2000/- very urgently.


Regards
Vijay Jain
[protected]

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