Snapdeal.com — Non delivery,no update

YOUR ORDER NO. : [protected] Order Placed On :[protected]:25:00 Sir, I have placed this order on 28th Dec, 2014. At the time of placing the order I was assured that the item would be dispatched with in 01 working day and the seller has got the rating of 5/5. Now my worst nightmare began as I was assured that your product will be dispatched soon and expected date of delivery was 13th Jan, 2015. When I was not delivered the item by the expected date and I demanded the information about the real status of the product the expected date was raised from 13th to 19th Jan, 2015 and wrong AWB no of First flight couriers was provided. I have sent various emails reg the subject but of no avail. Everytime i was assured that we are in contact with the seller and your item would be delivered very soon by the new expected date of delivery i.e, 19th Jan, 2015. Now, I am fed up with the poor services of this so called no 1 online retailing site. I have dealt with various online sites like EBAY, Flipkart but I have, nt such experience as I have got with this site Snapdeal. I know that you are not going to deliver the product and you will just cancel it and say that you are unable to provide the product. I know you are just using customer money as I have paid this item through EMI and now after using my money for about a month you would just refund it. It is just a cheating and fraud with the customer. I know that I have committed a blunder by ordering this item from Snapdeal and now i regret my mistake that I am dealing with fraud people who cheat the public in connivance with the sellers but I will must share my experience online and with my friends so that they will not be cheated in your traps and if they are intrested to purchase online than they should refrain from online propagandist sites like SNAPDEAl. IF YOU DO NOT WANT TO PROVIDE THE ITEM THAN WHY YOU CHEAT THEM BY KEEPING THEIR MONEY FOR A MONTH THAN REFUND IT
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Complaint comments 

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Today in response to my complaint a false report has been generated and my product has been shown as received/delivered
References
SIR.
Kindly check with your concerned dept as well as courier dept the product has not been delivered to me . I have already lodged the complained that I have not been delivered any product from SNAPDEAL and the delivery report is totally false and incorrect


YOUR PRODUCT(S) IS DELIVERED
Hi anju chaudhary,
One or more item(s) in your order no. :[protected] have been delivered.

DELIVERY ADDRESS
anju chaudhary
SHIV SHAKTI NIWAS OPP SAMRAT PALACE G T ROAD SIKANDRABAD BULANDSHAHR,
OPP SAMRAT PALACE
SIKANDRABAD - 203205
[protected]

Â
PRODUCT(S) DELIVERED

S. No. Item Name
1.
Micromax Canvas Knight A350 Black & Gold

Delivery Type: Standard
Delivery Charges: (0)


Sub Order No. Quantity Price
[protected]
1

15776
Total Amount :
15776
Total Offer Di
Dear Anju Chauhan,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

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