[Resolved] Snapdeal.com — Not getting refund against the order no-[protected]

ermmittal

from Moga, Punjab

Address:	151204
Website:	[email protected]

Sir i have purchased 3 items online in snapdeal website by using PNB debit card on dated 25122016 with order no-[protected]. The total order of rs 2020 but in my PNB DEBIT CARD deduct rs 1958 and balance of 62 rs is deduct in my freecharge account details of the order are
1) Omron Hem-7120 Blood Pressure Monitor
2) Intex DUO313 Black USB Wired Keyboard Mouse Combo
3) Terabyte Shrihit USB 802.11N Wifi Wireless Lan Network Card Adapter with Antenna
but in the same day 25122016 i have cancelled order no-[protected] with all three items as listed above but till date refund of rs 1958 is not credit in my bank account but i have getting 62 rs balance in my freecharge account back so sir i requested that my balance of rs 1958 is refunded in my bank account . snapdeal website shows the status is Order Cancelled. Refunded Successfully

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Feb 10, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2017

Snapdeal.com Customer Care's response Dear ermmittal,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,

Team Snapdeal