Snapdeal.com — Product still not delivered - washing machine

Address:New Delhi, Delhi

This is regards to my order number [protected] and AWB number [protected] for the whirlpool washing machine i had purchased from snapdeal woth almost 25k. Firstly the order was shipped 2-3 days later from the committed date. The order was placed on 14th Oct with the delivery date as 22nd Oct. I have been constantly calling them and always getting fraud responses that you will receive the product tommorow. And today suddenly the product delivery date is changed to 29th Oct. What the hell is this. The only answer snapdeal gives is that we will get in touch with you within the next 24 working hours and update the status. They are playing with consumers. I want my product to get delivered today. Snapdeal please dont say to mail on your touch email id [protected]@snapdeal.com and [protected]@snapdeal.com. I have done that and saw ur stupid response... You ruined my diwali you damn...!! If you can write here only. You are fraud and legal action should be taken against you . Status on bluedart: Pickup Date 18 October 2014 From Ahmedabad To New Delhi Status Network Delay, Will Impact Delivery Status and Scans Location Details Date Time * Waybill No : [protected] Extn. Of Dwh Network Delay, Will Impact Delivery 21-Oct-2014 22:27 National Highway Hub Shipment Further Connected 21-Oct-2014 07:17 National Highway Hub Shipment Arrived 20-Oct-2014 23:19 National Highway Hub Paper Work Inscan 20-Oct-2014 23:02 National Highway Hub Network Delay, Will Impact Delivery 20-Oct-2014 07:00 Aslali Warehouse Shipment Further Connected 19-Oct-2014 11:50 Aslali Warehouse Shipment Arrived 18-Oct-2014 23:21 Bareja Shipment Further Connected 18-Oct-2014 22:47 Bareja Shipment Arrived 18-Oct-2014 22:24
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear Saurabh Kohli,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

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