Snapdeal — Issue not resolved

Address:

Darjeeling, West Bengal, 734403

I ordered lucky mojo tv 54 inch order id: [protected] for rs. 34, 999, when i received the order receipt was for rs35, 999 which i paid. When i opened the tv it had only 50inch tv with wrong model number. I called them more then 50 times, brother in law also called from canada several times wasting his money for the phone call but till today nothing has been resolved. My town is called kurseong, dist darjeeling. They first told me to send the tv through courier, i went to ask few courier services like blue dart, dtdc, first flight, post office etc but none of them were willing to take that. I called another town named siliguri they said might take more then rs 10000 to send back the tv. So then i called snap deal again to inform that i cannot send it because dont have the money to send it back and to go to another town it will cost me rs[protected] to take a reseved taxi. Again my bother in law called from canada and explained about it. They said will arrange a pick up its been more then two weeks no one has come. I am not able to go to work cause i thought they might pick it up anyday. I want[protected] of compensation for the harrasment they have caused to me as i will not be paid for the day i didnt go to work and my brother in law has also spend money by calling them. I have ordered so many items from snapdeal till now but will buy nothing in future. The attached picture explains everything the receipt showing 35, 999 but website showing 34, 999 and the tv 50inch.
They called asked for 48 hours, i cant understand how long is 48 hours for Snapdeal.I have purchased so many products from them, and all my friends and family members are going to stop using them in future
Issue still not Resolved after hearing back from them so many times and still waiting forever