Snapdeal.com — Failed LED | |||
I have purchased a 55 inch videocon LED from snapdeal on 18.12.2014. now my LED is not working (Display problem) and i have complained the same to snapdeal on same day, they gave me a contact number ([protected]), when i called to that number they refused to rectify the problem saying that they will not service for snapdeal. then again i called to snapdeal and reported the same, they told that our representative will call back in 48 hours (complaint no:[protected], but till now no one has called, again i called telling my lodged complaint number, they are saying lavishly "that we cannot do anything" I kindly request you to go through the matter and do the needful for which act of kindness i remain thankful to you sir. Rahman ali, Q.NO.MC-8C, Mines Rescue Campus, 8-Incline colony, Godavarikhani, Dist: Karimnagar - 505209, Cell: [protected] Was this information helpful? | |||
|
Snapdeal.com customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Order details of my Videocon VKC55FH-ZM 139.7 CM LED,
Order NO: [protected],
Sub order no: [protected],
Invoice No: Fe5617/14-15/8092,
Invoice date: 07-Nov-2014.
One of your Representative named LOKESH, Cell no: [protected] called me on 24.01.2015 and asked about the problem, then I explained the same, then he asked to replace the product with same company or can be replace the product with SONY BRAVIA 55 inch LED with paying additional amount of Rupees 15, 500 + Rs.1502 for installation, then I deposited the said amount in HDFC bank in the name of ROYAL HOLIDAY, ACCOUNT NO: [protected], on 24.01.2014, after depositing amount I asked for receipt for the same, then he replied that it will be mailed soon and also told that my product will be delivered to me on 31.01.2015 tentatively and I have to give back my Videocon VKC55FH-ZM 139.7 CM LED to the same person who will deliver SONY BRAVIA 55 inch LED.
This is for your information and please acknowledge that my transaction is genuine or not.
PLEASE TREAT IT AS URGENT
Rahman ali
Order NO: [protected],
Sub order no: [protected],
Invoice No: Fe5617/14-15/8092,
Invoice date: 07-Nov-2014.
One of your Representative named LOKESH, Cell no: [protected] called me on 24.01.2015 and asked about the problem, then I explained the same, then he asked to replace the product with same company or can be replace the product with SONY BRAVIA 55 inch LED with paying additional amount of Rupees 15, 500 + Rs.1502 for installation, then I deposited the said amount in HDFC bank in the name of ROYAL HOLIDAY, ACCOUNT NO: [protected], on 24.01.2014, after depositing amount I asked for receipt for the same, then he replied that it will be mailed soon and also told that my product will be delivered to me on 31.01.2015 tentatively and I have to give back my Videocon VKC55FH-ZM 139.7 CM LED to the same person who will deliver SONY BRAVIA 55 inch LED.
This is for your information and please acknowledge that my transaction is genuine or not.
PLEASE TREAT IT AS URGENT
Rahman ali
I bought a timeshare with Royal Holiday and they lied to me at everything, every time I check for travel dates are not available and it's cheaper to booked flight and hotel with Expedia. The service is really bad, I asked to speak to the manager and was told that I cannot talk to her and that I cannot cancel my membership.
Its been a nightmare for me!!! I was doing a research on internet about this fraudulent resort and how to get out of this fraud, i found this information and i want to share it with you, i hope it helps someone:
http://www.timesharescam.com/blog/189-how-to-cancel-a-royal-holiday-timeshare-me...⇄
Its been a nightmare for me!!! I was doing a research on internet about this fraudulent resort and how to get out of this fraud, i found this information and i want to share it with you, i hope it helps someone:
http://www.timesharescam.com/blog/189-how-to-cancel-a-royal-holiday-timeshare-me...⇄
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Ali,
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team