Snapdeal.com — Refund my money

Address:Murshidabad, West Bengal
Website:snapdeal.com

Hello sir i have ordered one Samsung E5 mobile worth of 14000 rs. Received is too damaged and had more fault so i returned back on 9th september 2015.. but not refund my amount and not replecement my new product its been more than week they are not refunding my amount..i am fed up with sending mails.. please help in getting my refund amount sir maine prpduct bhi return kr diya snadeal ko but wo mujhe nahi to product diye nahi amount refund kr rahe Snapdeal wale mera sath fraud Kr rahe h please sir help me available h mere pass return receipt order id no.82878948 purchase date 02/09/2015 product return date 09/09/2015 sir please solve my problem thank sir kapil sahu [protected]
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear rahul.s7768,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team
Dear rahul.s7768,

Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team
sir its been more than a week now since we returned the dresses order no [protected] and

Order ID: [protected] sir what about your policy of returning money in one week . i m tired of waiting for refunding the money
Dear apoorvash,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team
Hi apoorvash,

Hope you are doing good.

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal
I ordered a phone Lumia 535 from snapdeal on 28.9.2015. 10% cashback was to be received on payment through SBI Debit card. Even after 3 months, the amount has not been processed. Repeated complaints and reminders about the same are ineffective. Its a matter of great shame for a company like Snapdeal. Even SBI is not responding to the complaint.
Order No. [protected]
Reference number 14540738
Sub Order no. [protected]
Dear vishnu_verma

We have escalated your concern to our team and are working on it. Resolution would be provided at the earliest, request you to cooperate in the meantime.

Regards,
Snapdeal Online Team
I ordered Rangun black cotton kurti and the product was worst and I returned back to shadow fax on 21st of Feb, but still the amount has not been refund yet.
order req id:[protected]
Fax req id:P44:P44228399
These are all diplomatic harassment going on.
Please refund my money for Micromax mobile which i refunded on 8/06/2016 but till yet i have given 10 email to customer care 3 to 4 email to [protected]@snapdeal.com. So tell me what to do. Now i am preparing to go to court.
Hi,

As I am reaching the customer service daily to enquire about the Order ID: [protected] for the refund.
As I waited for the missing part (steel legs) of the furniture and it didn't happen and finally I requested for a refund and since many days I am informed that my request is in process and I did not receive any response from your end. Please do the needful for a refund.

Best Regards,
Rakshith
Dear Rakshith Vasudeva,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Hi,

I have not received any call until date. Your customer care reps are giving me false statements everytime I call.Please do it asap.

Best Regards,
Rakshith
Dear Rakshith Vasudeva,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards,
Team Snapdeal
Hi,

We do not have the furniture installed still.
We got the delivery on 1st July and its been 13 days after the delivery.
You couldn't solve a simple query till date. Ridiculous customer service. Don't anybody buy anything in snapdeal unless it is cash on delivery especially furnitures.

Best Regards,
Rakshith
Dear Rakshith Vasudeva,

Sincere apologies for the delay. Our team is working on your concern and we will connect with you regarding the same.

Regards,
Team Snapdeal
Well, where to start.. Can there be a more worse customer support team than snapdeal..?! I didnt get My refund for 10 days, , so I called snapdeal, , and they coolly ask me to type my order ID.. OK, , I can ignore that torture, , after typing the full number, , the computerized voice says the order ID is wrong..WTF.. I rechecked it, , reentered it correctly and guess what, , The same computerized voice with the same reply.. such a waste of time and money.. Hey snapdeal, , I wish I could snap the neck off you.. If you guys dont know to value the customers, , why bother doing business..?

order Id: [protected]
I have ordered Samsung Galaxy j7
Ordered delivered wroth 14249
Order 15th July
But I have received Samsung guru 1200
Order I'd [protected]

Dear vinsh88,

We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

Regards,
Team Snapdeal
Iam Dsnraju datla blackberry z10 return kiya refund paisa naiayya ecom express order I'd[protected] snapdeal sub I'd [protected] delivery date 21.08.2017 return date 01.09.2017 pake toll free number mera number [protected]

Snapdeal.com Customer Care's response, Sep 19, 2017
Verified Support
Dear suryanarayanaraju,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.
Regards,
Team Snapdeal

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