[Resolved] Snapdeal.com — Snapdeal is Fraud and Always play fraud game with Customers. | |||||
मैंने स्नैपडील का भेजा हुआ नकली और बेकार मोबाइल फोन स्पीड पोस्ट द्वारा स्नैपडील के दिए गए पते पर 17 अक्टूबर 2016 को भेजा था लेकिन आज 22 अक्टूबर 2016 को यह मोबाइल फोन मुझे वापस प्राप्त हो गया और पैकेज पर कारण लिखा है कि "कंपनी इस पते पर नहीं है और न कभी थी"। और अभी तक मुझे इसका हर्जाना नहीं मिला है पता जो स्नैपडील ने मुझे दिया था वह है :- GURGAON VULCANQC VULCAN EXPRESS, KHASRA NO. 26//13, 14, 15, 16/1, 17/1, 18/1, 27//11, REVENUE ESTATE OF SADHRANA VILLAGE CITY: GURGAON / STATE: HARYANA PIN 122505 ऊपर दिए गए पते का वापसी फॉर्म भी मैंने पैकेज पर लगाया था। लेकिन पाँचवी बार भी यह पैकेज मुझे वापस मिला हर बार की तरह। मुझे लगता है कि स्नैपडील के लिये अब ग्राहक कोई महत्त्व नहीं रखता क्योंकि मैंने 26 आर्डर स्नैपडील पर प्लेस किये हैं और स्नैपडील अब मेरे आर्डर से ऊब गया है और अब मुझसे और आर्डर नहीं चाहिए। स्नैपडील एक भद्दी, झूठी और बेकार कंपनी है और वह नकली और बेकार सामान बेचती है। मैं चाहूंगा कि कोई भी ग्राहक इस दिवाली पर स्नैपडील से सामान आर्डर करके अपना पैसा, समय और जीवन बर्बाद न करें। Was this information helpful? | |||||
Dec 10, 2016 Complaint marked as Resolved Snapdeal refund my Money and Courier Charges Money too. Thanks! Snapdeal.com customer support has been notified about the posted complaint. Verified Support Oct 22, 2016 Snapdeal.com Customer Care's response Dear Kasif Kashif, We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern. Regards, Team Snapdeal | |||||
 6 Comments | |||||
Comments
i Have Sended mi parcel back to you to via snapdeal but i couldnt got refunded as i have already sended the Product back
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Snapdeal.com Customer Care's response, May 21, 2018
Verified Support
Dear Mehvisbashir,
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
My traking no of bludart is[protected].and snapdeal order id is [protected]
I order mi5 openbox from snapdeal they send broken and back camera glass missing and 3.5 headphone jack not working mobile.i return the item to GURGAON VULCANQC
VULCAN EXPRESS, KHASRA NO. 26//13, 14, 15, 16/1, 17/1, 18/1, 27//11, REVENUE ESTATE OF SADHRANA VILLAGE
CITY: GURGAON / STATE: HARYANA
PIN 122505 but curior sayes incompleate address landmark neaded what can i do.i past return form send by snapdeal.now i think to go conjumer forum to get my refund by snapdeal.
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I order mi5 openbox from snapdeal they send broken and back camera glass missing and 3.5 headphone jack not working mobile.i return the item to GURGAON VULCANQC
VULCAN EXPRESS, KHASRA NO. 26//13, 14, 15, 16/1, 17/1, 18/1, 27//11, REVENUE ESTATE OF SADHRANA VILLAGE
CITY: GURGAON / STATE: HARYANA
PIN 122505 but curior sayes incompleate address landmark neaded what can i do.i past return form send by snapdeal.now i think to go conjumer forum to get my refund by snapdeal.
Snapdeal.com Customer Care's response, May 25, 2018
Verified Support
Hi Dr.s.k.singh,
We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.
Thanks!
Team Snapdeal
We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.
Thanks!
Team Snapdeal
Hi sir
my order id is [protected] and bludart traking no is [protected]
Sir please give time to recive my item which is hold by you.
Reply me with satisfactory answer.
Thanks
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my order id is [protected] and bludart traking no is [protected]
Sir please give time to recive my item which is hold by you.
Reply me with satisfactory answer.
Thanks
Snapdeal.com Customer Care's response, May 28, 2018
Verified Support
Dear s.k singh!
Hope you are doing well.
Our team got in touch with you and were able to address your issue.
Thanks,
Team Snapdeal
Hope you are doing well.
Our team got in touch with you and were able to address your issue.
Thanks,
Team Snapdeal
I have returned the product via India Post and its delivered too but I haven't received any refund yet and in my Snapdeal app its showing "we are reviewing your courier receipt"even though i have uploaded courier receipt.Please look at this matter and resolve it Please. I have uploaded the courier receipt and delivery report of the product too.
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Order ID: [protected], Placed On 21 Jun, 2020..
I have complained several times still no response to my email.. I am attaching every document in this.
i didn't like the quality so I placed a return request on 28 june 2020, the day I received it. At first the pickup was scheduled for 29 june, but it was cancelled and i received mail that i have to courier it, the return form i downloaded from the link provided which i am attaching in this mail too. i sent the courier on 1 st july 2020 by courier facility- DELHIVERY, with which snapdeal is in tie up.
The courier facility has informed that the address provided by the seller is incorrect and incomplete and they are unable to deliver it . I myself tried to trace the order of the seller but I am unable to find it. I uploaded the courier invoice on 1st july itself but again i received email that images are not received and then another email that image is under review. After this several times i received an email that the return request is closed because i was unable to upload the image. I tried contacting Snapdeal but no one responded. . the money i spent for the order and courier all is wasted.
now when the courier facility delivered it to their address at snapdeal warehouse in daultabad, gurgaon, snapdeal sent me an email stating the change in address . now the address is
VULCAN EXPRESS PVT LTD
NEAR CHEELNA MANDIR, CHANDU VILLAGE, GURGAON, HARYANA 122505
AND AS MENTIONED BY ABOVE CUSTOMERS AND COURIER SERVICE ALSO THIS ADDRESS IS INCOMPLETE AND INVALID, SO THEY ARE RETURNING IT.
FRAUD SNAPDEAL TOTAL SCAM. FROM NOW I WILL NEVER ORDER FROM IT ANYTHING.
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I have complained several times still no response to my email.. I am attaching every document in this.
i didn't like the quality so I placed a return request on 28 june 2020, the day I received it. At first the pickup was scheduled for 29 june, but it was cancelled and i received mail that i have to courier it, the return form i downloaded from the link provided which i am attaching in this mail too. i sent the courier on 1 st july 2020 by courier facility- DELHIVERY, with which snapdeal is in tie up.
The courier facility has informed that the address provided by the seller is incorrect and incomplete and they are unable to deliver it . I myself tried to trace the order of the seller but I am unable to find it. I uploaded the courier invoice on 1st july itself but again i received email that images are not received and then another email that image is under review. After this several times i received an email that the return request is closed because i was unable to upload the image. I tried contacting Snapdeal but no one responded. . the money i spent for the order and courier all is wasted.
now when the courier facility delivered it to their address at snapdeal warehouse in daultabad, gurgaon, snapdeal sent me an email stating the change in address . now the address is
VULCAN EXPRESS PVT LTD
NEAR CHEELNA MANDIR, CHANDU VILLAGE, GURGAON, HARYANA 122505
AND AS MENTIONED BY ABOVE CUSTOMERS AND COURIER SERVICE ALSO THIS ADDRESS IS INCOMPLETE AND INVALID, SO THEY ARE RETURNING IT.
FRAUD SNAPDEAL TOTAL SCAM. FROM NOW I WILL NEVER ORDER FROM IT ANYTHING.
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Bought a chemney from them. it is defective. i have returned it through blue dart on 27.01.2018 on the above address i.e
GURGAON GURGAON VULCANQC
VULCAN EXPRESS, KHASRA NO. 26//13, 14, 15, 16/1, 17/1, 18/1, 27//11, REVENUE ESTATE OF SADHRANA VILLAGE
CITY: GURGAON / STATE: HARYANA
PIN 122505
VULCAN EXPRESS, KHASRA NO. 26//13, 14, 15, 16/1, 17/1, 18/1, 27//11, REVENUE ESTATE OF SADHRANA VILLAGE
CITY: GURGAON / STATE: HARYANA
PIN 122505
Till date nobody has claimed it. The packet is still with the courier company and they are unable to find the delivery address.
I have written 40-50 mails to Snapdeal but they have hardly responded.
We request you to share your order details or complaint number to help you out in the best possible way. Kindly share the details with us at help@snapdeal.com so that we can assist you in a better manner.
Regards,
Team Snapdeal
We hope your concern is resolved. Please drop us an email at help@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal