| Address: | Mumbai City, Maharashtra |
Respected sir /madam,
I mrs. Varsha ashwin sorathia have purchased the panasonic 43"led, from your snehanjalai, kandiwali west branch (Knd) on[protected].
Model code= th-43d350dx
Chasis no= 161ps5s01227
Item description= panasonic43"led
Voucher no= sls3004041
Invoiceno= k940249d
Order no= ord3004317
This is to bring to your notice that my led had stopped functioning on[protected]. So i have called the customer service of snehanjali. They told me that the person will come within 48hrs to your home to check the product. When the person didn't came to check, i have send my daughter to the kandivali branch, at there the concern person mr. Manoj kumar pathak, gave the number of mr. Sidhharth, the bajaj insurance company executive to my daughter. When i called him he told me that he will check and get back to us. But after 15 days when i didn't got a response i again personally went to the kandivali w branch (Knd) on[protected] and i met mr. Sidhharth regarding this, this time again he told me that within 48hrs the service guy will come at my home to check the product. And after 2 days the person didn't came i again called him, & now this time he his saying that, "madam, i think we have forgot to punch the insurance with this product in your bill, so u will get the insurance amount rs.2982/- return". He said nothing about the product that what am i suppose to do. Neither he nor shop owner is responding. Now i have really got very annoyed with this kind of service and behaviour. And from last 20 days we are sitting helpless.
So now sir/madam, i am asking for your help. Please help and let me know what am i suppose to do.
Regards,
Mrs. Varsha ashwin sorathia
[protected]@yahoo.com
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