Snehanjali Electronics — The worst customer service

Firstly i would like to start with a big zero in terms of customer service, honesty i would not recommend anyone to buy any products through Snehanjali Electronics.

I hope the management reads this review and takes appropriate actions against the staff and hires some professional and responsible staff who can handle customer issue and resolve them responsibily and in a timely manner.

To start of with my experience i have bought a few things through Snehanjali located in Virar west(Tirupati Nagar) and its never been a smooth sailing both the times, this time around we bought a Tcl tv which was having problems from day 1 however we got it replaced after several follow ups and visits again the tv has been having issues and for almost 45 days its been dead after several followups and visits we only hear that the parts are not available and they are following up with the company nor is the manager available everytime you come across different staffs only to repeat yourself and get the same answers as to they will call you which never happens when you call either the person you spoke to is not available and so on the story goes on.

Would highly appreciate if a proper system is followed within Snehanjali of tracking customer complaints as Snehanjali has been a company that has been there for a long time in the market in order for the customers to not have isssues and repeat themselves every now and then.

Based on my experiences with Snehanjali its a big no for me to ever buy any products again through them.

All the people reading my review, please save your time and money and avoid Snehanjali electronics.

Abhishek Chaudhary