Sony India Complaints & Reviews

I purchased the phone 7 months before . due to facing a problem with charging phone I submitted the phnoe to sevice center after a week they asked me to collect it . but the problem was still there .son needed to submit it again after 15 days they handed my phone but I was still facing same issue . they have submitted my phone again saying will return in 3 days .It just disgusting...

I have booked a compliant regarding my 32 inch sony bravia tv.Within two years of purchase the tv got complaint.I have purchased it for 40 k.Its so disappointing to happen so spending 40k and lasting for only two years.The service man came and said to replace display panel which costs about 15k and i have paid an advance amount of rs 3000 for the replacement.Later after ten days they informed me that the display panel is not available.They...

Yesterday i had handover my handset to your service centre (Ambe electronics, shop no - 40-41, 2nd floor, wave mall sec-18, noida.)

The job sheet no is w[protected].

I had dropped my handset four times at above mentioned service centre with the same and some new problems, they have just done the upgrade the software but the problem never being resolved.

This the below service job sheet generated...

I have given my television for repair in bangalore in abhivridhi tech in jayanagar and they tell that it costs 3641 rupees and they also can't give the tv until 7 to 10 days of service. What kind of service do you give? A company like Sony doesn't have parts in bangalore and they are importing from Delhi. ITS HAS BEEN ONLY ONE YEAR since we took the tv and soon the complaint starts.one year four months. This is totally not ok I want my tv...

I had taken sony m5 black on 30th may. on the 3rd day o[censored]sage which was on 3rd june phone just switched off and i had to take it to your service center where they told me that il get an replacement for it within a week. On 10th june after thousands of call they gave me new cell which was gold in color as they told me black wasn't available with them i had no option an had to take it. on 21st june my front camera stopped working without...

I have sony bravia - kdl-24w600a. But this model not support all videos format. So many times i am unable to enjoy this tv and then i am feeling about this tv like a box. Please arrange an engineer to resolve this issue. My address is anil kumar bharti c/o ajay tomar, subhash nagar, near shiv mandir, baraut, distt-baghpat-250611.

Mob no.[protected]...

Dear sir / madam,

This is regarding my mobile model no:e236 (Aqua m4)
On 8th june i had given for the service, the problem was with the mic & 2nd sim network. The voice was very low & the network for 2nd sim was showing only 50%- 60%. The ticket id :[protected] dtd: 8th june 2016.

On 13th june 2016, they said it was ready, but on that day the problem was not resolved, same problem was continued & now...

This is to bring in the notice of sony experia company that I Monila bought a brand new sony experia C 4 dual from faridkot punjab in the month of august 2015. After 6 months its touch got disfunctional and i sent it to service centre una himachal. After getting so called repaired it agian showed the same problem within 1 week. To my despair i again sent the phone for repair to faridkot sony service centre..this time they claimed to replace...

Dear sir, i am dr swapnanjali avhad, md physician, from aurangabad, maharashtra. People buy sony mobile for being a reputed company and the one i bought from sony is just a junk.
As i had a trust in the quality and the services offered by sony, i had purchased a sony experia m4 dual aqua on 18th october 2015 from reliance digital shop in city centre mall, nashik, maharashtra. To my sheer disappointment, the mobile started giving problems...

I ve purchased the above mentioned mobile in december 2015. I am not satisfied with the set. There is persistent problem. The touch screen is not working at all. Previously i have submitted the mobile set at the service center in raipur cg india in the month of april 2016. They kept the mobile for 15 odd days and then returned saying that it has been repaired. Now again the touch screen has stopped working. I have once again submitted the...

Hello team,
sir after receiving your reference no.32722984 on date-june-12-2016 no action has not yet been taken.I have also personally contacted on phone but it is to dismay nothing has been done till now.
I have visited authorized service center 3-4 times but their attitude is quite disgusting and embarrassing so please help me in this regard.And do the needful expeditiously otherwise i will get disheartened for patronizing...

I have Sony z5 premium dual mobile with in warranty till 11 month 2016. I had went to service centre to repair by paying for back door broken but they are saying z5 premium dual is not repairable. We will exchange by paying 18000.we will provide demo set for exchange for 18000 what is this... Why should I pay. I had warranty.. And I am paying for back door. This is not normal set to live. It this is one of top mobile in Sony. Or I wll exchange...

I am a constant sony user. I used to buy sony products even though its price range is bit high. Cause of the quality product they sold. But I bought Xperia M5 on 9/6/2016 but the set that i got was a defect piece. I started getting more and more problems day by day and when I was able to understand whats happening to the phone. I went to the service center on 18/6/2016. But they can't give a replacement. Reason was I should have gone there...

I purchased sony xperia z1 on date 4 June 2015 and after some month battery problems in it. I went to sony service center on date 10 may 2016 and till one month did not respond suddenly call me your mobile panel corner is break. Can be break when open back panel you have been pay 1500 rupees for back panel. I say done. Today suddenly call me your estimed price is 4000 rupees I said why will pay 4000 my mobile in warranty. Not get warranty...

I purchase sony m5 mobile on 16.04.2016 from sangeetha mobile outlet, but 17.04.2016 i find the back panel pimping and i will go to sericve centre on 19.04.2016 & mobile will be replaced by vigneshwar service (Sony) centre on 23.04.2016.

But with one week the new mobile has dust in primary camera lens, i submit mobile to vigneshwar service koramangala bangalore on 11.05.2016, they will clean the camera lens and return the mobile...

Dear team,
i purched a new phone two month ago sony c4 dual .and in this two month this handset i submitted four times on service center .
after again again they repair my handset but its again effected .last four time i am facing same problem but they didnt provided me satishfacotry revert .
i purched this handset in 21000 nd i didnt use this 21 days properly .
now i need new handset otherwise refund ....

I given my sony c4 for repairing and they give me stand by cell phone to use that was already defaulted. As per my information the 1sim slot is not working and other sim is not getting the card only .sony customer service people telling me that this is damage by me so please check with this complent and tell staff to talk properly with the customers...

I have purchased a sony xperia m5 mobile on 6th march 2016 in poorvika showroom kodambakkam... Within 5 days mobile back glass burst out due to heat and again in a couple of months there was a problem in touch screen. Sony is a reputed branded company in the market... Based on this i have purchased sony mobile and facing so much problems in the mobile. When it is comes to customer service it is very much worst. Its really redulas. It what...

Hi,
I bought sony 43w800c which has 3d functionality but its been 2 months and i am not able to get the 3D glasses anywhere as its not available country wide, when i contacted customer care they told me to place an order with sony center, from last month every week i am going to sony center to get the glasses but every time they say the the stock is over.
i feel sony is cheating its customers by not providing the accessories...

Sir/madam,
This is in reference to my sony m4 aqua dual which was purchased on 25/10/15 and was taken to the service centre with the display problem but the service centre refused to accept it stating that it is out of warranty and water indicator is red. Despite the fact that mobile handset was not immersed in water. Secondly this m4 aqua dual mobile handset is water resistant according to company product information then how can...