Sony India — Not worth buying Sony Bravia TV

Address:

Thiruvananthapuram, Kerala

I bought a 40" LCD TV and its panel got damaged in less than 2.5 years. I registered a complaint and there services guys say that he panel needs to be replaced and would incur an expense of around 22K INR. Even if I change the panel they would not give a a warranty of more than 1 year. It is not worth going for this. Their technician told me that this is an electronic equipment and 10 out of 100 TVs may have a bad panel. What a justification??? Honestly, this brand is cheating people and i know around 5-6 people close to me having the issue. They went and bought another TV and accepted this lost. Something should be done to make sure that they don't cheat people like this. Other brands like Samsung, Toshiba, Sharp etc provides 3 years warranty for their TV. Sony can dare not do this because they know they are in market with their bad product and surviving with the brand they have made. Sorry for being harsh, but this is the least I could say about this brand.