Sony India — Real nightmare experience with sony tv

Address:

Ahmedabad, Gujarat, 370015

Hi there,

I have complained regarding my sony ex500 32 inch model.

Model no. : klv-32ex500
Serial no. : 2347735
Job no. : j60706477

Sony authorized service center, sunrise electronics, s g highway, ahmadabad, gujarat

I had problem one year ago, i had contacted sunrise sony center, ahmadabad. After checking they gave me estimate cost of 7900 to change motherboard (Circuit board). They had changed board and i paid 7900 one year ago.

Now i have same problem so i contacted sunrise sony center, again they have asked me to change board. The estimated cost is 8100.

I had purchased sony products because i had believed that sony has excellent build quality and goodwill in tv products.

But now i have absolutely different and terrified experience with sony product. I don't have words to describe how much i am shocked by sony lower grade product and parts.

Many of friends and family members have other companies tvs, like lg, samsung, videocon etc. They haven't got any issues since years and i had to invest in parts 7900 even after paying serious premium for sony compared to other brands.

This completely unacceptable quality for product and parts. For your information sony products quality is very lover then cheap brands like lloyd, onida etc

I want you guys consider this issue real fast and slove in satisfactory manner. Because right now im completely unhappy with sony.

Regards
Mahendra