[Resolved] Speed Issue In Tikona — Tikona internet is not working properly and speed issued everyday

Nishikant19

from Noida, Uttar Pradesh

Address:	122001
Website:	www.tikona.in

Please resolved my speed issued. I complaint per day for speed problem but my problem was not resolved. Please take an action to resolve my problem shortly. My issue is going on since july.
I am using tikona service with user id [protected] but from 10-15 days speed is decreased and now my speed is 10 to 12 kbps. After my complaint only 1-2hrs working properly then speed issued again

I am daily calling to customer care and have to wait for hours to talk to any executive. After waiting for hours he said to me problem was resolved shortly but till now tikona speed is very slow

My issue is not resolved till now. No engineer has visited the site.

I am not be able to connect properly from 5-16th july 2016.

Please do the needful

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Nov 18, 2016

Complaint marked as Resolved

Verified Support

Jul 19, 2016

Tikona Digital Networks Customer Care's response Dear Nishikant,

Greetings from Tikona.

Please be assured that your concern listed July 16, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

Verified Support

Jul 22, 2016

Tikona Digital Networks Customer Care's response Dear Nishikant,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care