[Resolved]  Standard Chartered Bank — imposing late fine

Address:Kolkata, West Bengal

card no [protected]. As per the statement, full demanded amount rS 11788.40 has been paid through net banking on 5th Nov'14 FROM hdfc BANK where the due date of SCB was 6th Nov'14. The amount got debited from my account on 5th itself. Bank has penalised late fee Rs 700/-. Lodged my concern with Customer care phone no. Today received a sms my request for reversal is regretted by bank.Failed to understand, why the bank has behaved contrary to their goodwill. Please resolve my request immediately or else I would prefer to report to RBI grievance cell and confirm it. Hiranmoy Datta [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Standard Chartered Bank customer support has been notified about the posted complaint.
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Hi Hiranmoy,

Please submit your details here http://on.sc.com/eTicket and we will arrange a call back for you.
Alternatively you can call us at our numbers given here - http://on.sc.com/contact-us

Thanks and Regards,
Standard Chartered

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