Surat Diamond Jewellery Pvt Ltd. — They did not delivered my gold yet

Address:New Delhi, Delhi

Hi I m Daman jeet.I took swarn mundra plan from Surat diamond jewellery pvt ltd through Reliance Money 2 year back.after some installment i was not satisfied with their services so i stoped my all next payment and till that time i had paid 24 thousand rupee.Before they guys told me that you will get your gold very soon and from last 3 month that time not come yet.whenever i call them they guys just say u will get it next 48 hours.they ask me for a address proof. i mailed it but still no response i m totally frustated with this behaviour. please guys help me out of this matter. Thanks&Regards Daman jeet [protected] [protected]
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customer support has been notified about the posted complaint.
Jun 29, 2015
Updated by Daman jeet
Hi I m Daman jeet.I took swarn mundra plan from Surat diamond jewellery pvt ltd through Reliance Money 2 year back.My customer id is 105021 for Swarn Mundra Plan.after some installment i was not satisfied with their services so i stopped my all next payment and till that time i had paid 24 thousand rupee.Before they guys told me that you will get your gold very soon and from last 3 month that time not come yet.whenever i call they guys just say that u will get it in next 48 hours.they ask me for a address proof. i mailed it but still no response i m totally frustated with this behaviour. please guys help me out of this matter. Thanks&Regards Daman jeet [protected] [protected]
Complaint comments 

Comments

Dear Sir,

The issue is escalated to the concern team and it will
be resolved soon

Regards,
Reliance Securities
Dear Sir

As per our discussion over the call, your query has been forwarded to the relevant department and it will be resolved shortly. We'll keep you updated on the progress.Thank-you.

Regards,
Reliance Securities

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