Symphony Limited — Water cooler issue - Nobody resolves...

Address:

Bangalore, Karnataka

I am from Bangalore and I registered complaint on 06-April-2015 for the air cooler issue on symphonylimited.com website. I got an acknowledgement email with complaint number, and the mobile number who would call me. Some other person from a different mobile number called me and I told him to come over in the evening to check and repair. He said ok, but did not turn up. I called him and after repeated tries was finally able to reach him. He finally said that he will come over he next day morning, but again does not turn up. I tried calling him back but he doesnt pick the call despite repeated tries. Nobody turns up despite me following up with all the numbers that are there. I had called the main customer care in Ahmedabad as well. They give me the number +91-[protected] saying he is the service manager who will handle the issue appropriately, but this also is of no use as yet. I have called at least 3-4 mobile numbers that various people have given including the ones I got from website. Nothing is o[censored]se till now. Complaint number I have received from Symphony is BL-ST-7D15011 Krishna Prasad [protected]