Tally Solutions Complaints & Reviews

Dear sir / madam

I am very old user, but since last few month i am facing the problem in the tally operating. I am already made the complain to your service partner sparsh innovators pvt ltd. 48 vivekanand road near girish park kolkata-06. At time of sale their representative mr. Ranjit kumar offer me that they installed the synchronization system in our licence & provide the service time to time. But last 1 year they are...

Sir, i bought a tally 6.3 (With hardware lock) during 2003, and the same was using till date. Now i need to upgrade the tally into gst, but when i approached the tally local partners in malappuram dist, kerala, they told me that the same was upgraded by some other tally channel partner without my consent to some one else (J c associates, calicut an accounting firm). I feel very bad about the company, tally a reputed world wide concern???....

We had purchased tally 7.2 /6.3 silver to tally. Erp 9 silver from your dealer impressive star softwares (P) ltd f-3, mayur apartment, raj bhavan raod, near civil-lines metro station, jaipur (Raj) on[protected] and they issued invoice number : is/r-710/17-18 with our wrong gst no. And in-spite of many requests e mails and phone calls but they did not issued the revised bill. Our gst no. Mentioned by the dealer was not a wrong spelled no....

Ticket no tly-17jan[protected]
Which is not resolve by the tally expert team and they told me temporary you edit the all old entries or create a new account of same bank account which both are not possible for us.

Please provide the option of enter the same cheque range in the same bank

Or remittance of the amount of rs 11000/- which is paid to you for annual subscription and allow us free subscription...

Am a client of tally solutions for past 6 months, am purchased tally before just implementation of GST. My dealer at thrissur "tally point" offered GST modification also covered. but after implementation of GST (on 01-july-2017) they did't give any support. so-many times am tried to contact my dealer tally point at thrissur but i cant. now am in deep trouble like to maintain outstanding and other accounts. 2 days before i got the owner of...

The person who is providing tally solutions in indore, they are not trained to solve customer problem. I was on a call for 3 hours but they can not provide solution, then without any information they cut a call. Boss mr. Mahesh mehta's behavior is pathetic with customers. He don't have any manners how to talk with customer. Date of incident is 28/10/2017.
Please, take some actions against them....

I've been contacting tally to know the procedure to change multi site license to single site. These guys are such a big liars who will end up saying either to mail at [protected]@tallysolution.com or to wait for 6 business hours where someone will contact you. Since 4 days i'm following up with them and these filthy fellows are making fool out of customer!! Look at the images and complaint date and status and decide. Customer care executives...

Dear concerned,

My complaint is regarding service provided by your agency partner "anu international" located at south delhi, as we renew our tally software on 19. Sept.2017 and payment was made on same date. The website show that our tally is renewed but my software is not updated till now. It is running on version 4.8 we request for renew from anu international but one of its executive said his office hour is over. We contact...

Apex tally hacked my mail id and changed his following mail id. I would like to take legal action.
Following are mail id they are using without my consent.
Nikhil. [protected]@gmail.com

We are loosing trust on tally and there reseller.

They also calling me 2 to 3 times a day for renewal. There many number i blocked. Terminate there dealership.

Vasant varpe
Open up steelcorp pvt...

Customer care staffs are not competent to resolve our issues regarding exporting gstr-1 data in excel format. We have made 5 calls today but our querry was not resolved. Every time they put our call on hold for long time. The person attending the phone has no knowledge about how to solve the problems and they themselves ask from other persons while putting our calls on hold. We have wasted our whole day because of this. They were even not...

I am practicing chartered accountant, upgraded to tally erp9 auditor edition during may, 2009 from tally 6.3 which was purchased on 28/03/2003. Now i have to uograde to gst version of tally erp and approached on 10/08/2017 to tally dear m/s. Konark computer, machhodari, varanasi who told me that my license is blocked. I submitted my firm details on letter head. Above said tally dealer submitted my case to tally solutions. Some time later,...

This is anand mittal from mittal packaging, secunderabad.

We sincerely regret to inform you that it was our deadly mistake by purchasing tally erp from your local vendor in hyderabad. Before purchase he was very soft, but never support us after sale of the software.
‌at the time of purchase he commited to give complete training and full support till 12 months free of cost and also gives complete training about tally...

I am facing an issue while using tally. Erp (Remote login) while selecting the tax rate under gst regim.

For this i have already raised an alarm at you help desk on dt. 21st august 2017 who explained his difficulty in unable to solve the issue & given us the complain no. Tly21aug20174443 & confirmed us that we will receive a call from the tally support team within 6 working hours.

However, till date we have...

We had applied for auditors edition of tally software through mail on 30.06.2017 through their channel partner acc infotech wheras they discontinued the auditors edition from 01.07.2017. Their channel partner did not forward my application to the head office and now they are denying me to issue the auditors version saying they have discontinued. But i should be getting the auditors edition as i had applied before 01.07.2017 itself. And their...

We are tally 3 star partner based at jaipur by name titan data products, we have renewed subscription to one customer which bill was[protected], due to mistake his bill made of amount @3600 plus gst and our service charge of rs, 500 into that hence he gave us amount of rs.4700 but when we rectify his invoice and called for balance payment he is denying for same, we request to cancel the upgradation on that number and raise credit note for...

Dear sir

I m fedding up from 1 month.. I have 3 tally licence. I have surrendered 2 serial no.. I have been mail to u many times and call many time. There is no good responce from ur side. Please give me right solution.. I m fed up trying ur call time by time.. Your service partner is not giving me right solution.. How could i do my work properly

[protected]
[protected]
Harvindar singh
br...

We had bought and upgraded through p u enterprise (Kolkata). Recently we once again approached for upgrade but we have been informed that our licence has been transferred to another concern through misconduct. We have lodged complain against tally administration and got ticket no. (Complain no.) 22july 5235. After we are from 23rd july continuously requesting by mails and calls chasing for the problem. Quiet unhappily have to share that no...

Dear sir
I have purchased an add on from tally partner - gseven. After updating tally release to 6.0.1 the add on is not working. I tried many times on gseven landline number but they never transfer the call to service desk despite waiting so long in the waiting line on call.
I tried calling specifically on [protected] & [protected] but they said call on landline or mail us and disconnected call even without hearing ok from client.br...

I am arun working on tally erp.9 serial number is[protected].
Yesterday one of my company’s data got corrupted and i contact tally to get it done. This issue was not able to solved by your junior executives so they told me that you will receive the call from higher department they will do it. Firstly the juniors waste my time of approx 2 hours yesterday by saying do this do that, business solution but not getting proper response and...

Ours is trading firm. I had purchased this software in october ver. Tally erp.9 vr. 4.93 and after some queries it was implemented successfully but after updating to tally 9 erp. Vr. 5 i. E a major release i couldn't able to access vat features and hence could not filed vat returns in time and facing penalties till date. All the company says in future updates it will be resolved but till date after so many updates it does not solve my problem....