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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Last updated Oct 18, 2024

Complaints 4200

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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Tamil Nadu State Transport Corporation [TNSTC]

Complaints recently resolved by Tamil Nadu State Transport Corporation [TNSTC] customer care

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Ignorance of my transaction problem.

Bus conductor misbehaved and not allowed to travel

Missing laptop bag

Bus not stopped in approved bus stop.

The amount was deducted, but the ticket was not reserved, and the money was not refunded.

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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 14

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The conductors of the TNSTC buses departing from Peravurani to Chennai argue with passengers and collecting additional amount of Rs 50 more than the ticket as tips for the seat. They are returning the balance amount and taking as tips. This has to be addressed quickly. I have attached the ticket....

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Address: 134/2 PERUMAL KOVIL STREET, NARASINGAPURAM, ATTUR, SALEM. 636108

On 20/05/2023, I tried to book 3 tickets from Tirunelveli to Salem in SETC. Amount Rs.1380 has been debited from my account but ticket was not booked. UPI transaction ID:[protected] and google transaction ID:
CICAgNCIhevNfw. Please resolve this complaint and refund the amount as soon as possible....

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Dear Sir/Madam, I am V. Dhanush Kumar. I booked tickets on 18/05/2023 for 21/05/2023 travel (From Arakkonam to Tirupati). But bus is delayed for 3hrs and decided to cancel my ticket. But when i logged in SETC portal, My ticket is not available in Booking history and there is no option showing about cancellation. I tried several times. But i am not able to cancel below ticket. I request you to cancel tickets and help me to get refund. The...

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Bus no : TN 21 1874

Route no : 79

As per rules and the ticket charges collected. Bus need to drop my father at MEPZ (Tambaram sanatorium). But they bus stopped at a stop before, Driver and conductor asked passengers to get down here itself and go on. When he got down from Bus time is around 11 Pm . My father and other passengers suffered a lot at that untime.

Further Driver and conductor used abusive...

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Date: 30 th May, 2023

Time:in between 12.00 Pm to 1.00 pm

ADI: ADI 1327
Bus number: TN-01N-5576

Myself 25 years old female, i travelled on 102 CT bus towards Tnagar.

When I asked ticket in left hand that conductor behaved with me very rudely, used abusive words, act like slapping me..

He said like you should ask ticket politely, i was worried very badly that...

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Address: Trichy (Travel Bangalore to Salem)

Dear Sir/Mam,

Our conductor Sakthivel was deflamated me inside the bus in front of all passengers that he used me word Fraud. Iam come from reputated family and this word make me ashamed
I want to know why he used this word
I am complaining now inside the bus itself still traveling Bangalore to Salem.
I need Justice and hope the same...

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Women are losing self-respect in all white board buses. The conductors and the drivers treat them like animals. All women are advertising themselves as being very inexpensive due to the free transportation....

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I booked from Chidambaram to madurai ( travelling date :[protected] time : 20.15 ) . But During the payment the screen was stucked due to some issues, but amount deducted. still i did not receive ticket details too. so please give the solution as soon as possible.

Passenger Name : Venkateswaran
age : 34
Booking date :[protected] & time :20:15...

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Only particular set of Bus coming frequently.. and stopping at particular area.

Ex: chennai to pondicherry bus.

Only point to point available. The bus is not stopping at SP kovil and other area. People are struggling to board at weekend and need to wait for 2-3 hours for even a 2 hours travelling....

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Name : haja
Number : [protected]
Request : i have book tickets from chennai to Shencottai .my bus ticket is not booked in tnstc but money is debited.
UPI transaction ID:
[protected]
Kindly resolved it...

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I have booked ticket on 18/05/2023. The amount of Rs.610 was debited. But in ticket status it is showing failed. But transaction was successful....

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I have travelled the air condition bus TN39N0372.

The AC is not working in the hot summer and i travelled only due to AC services

More than 60 passengers are suffers and the bus conductor and driver is stopped the bus in the highway and not refund the payment and waiting for the another bus

More than 2 hours we are waiting but there is no solution

Most of the passengers are ladies...

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I work as an IT professional in Chennai. Pondicherry is where my hometown. On May 16, 2023, I took a TNSTC bus with the licence plate TN.21.N2.2043 from Pondicherry to Chennai. The bus left at seven in the morning. The bus driver suffocated the passengers by packing the bus with too many people at each stop. People were hanging from the bus's steps. I was actually wheezing from the suffocation. Throughout the entire four-hour trip, I had...

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Hello,

I have been to madurai for darshan. All was good till i have boarded the bus.

When i have booked the ticket, the agent has given me 2 lower and 1 upper birth while boarding your conductor re-allocated lower to upper since I am traveling with my aunt and she has vomit issue i have requested him for atleast 1 lower seat but he did not gave.

Once my aunty failed vomit sensation she stood...

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Address: Medavakkam

Dear sir/madam
Almost 1 hours wait to Guindy to Medavakkam bus in Guindy bus stand
Kids and senior citizen also suffering this situation
Please need helpful
Thanks...

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Address: Chengalpattu to Tambaram

Chengalpattu to Tambaram all buses coming to not time will be leat . All bus come same time after one hour any bus not come. After one hour all bus will be at the same time...

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No buses from vellore to bangalore last 3 hours, more than 300 passengers are suffering including kids and Senior citizens....

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No buses to bangalore last 3 hours, more than 300 passengers are waiting with kids and Senior citizens....

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I was travelling from Dharapuram to pollachi on 14/05/2023 at 7:40 PM in TN 38 N 3069 bus with my husband and 3 year old baby . She was crying for sleep just started suddenly the driver asked us to get down or move to the other seat while no one was willing to change the seat we were roaming in the bus to change seat the driver old man suddenly turned off the light . Really very rude behaviour to a sick child . If this complaint was not taken...

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I was travelling from Dharapuram to Pollachi with my Husband and 4 year ( sick ) she was crying suddenly the driver asked to us to move to some other seat in a very rude manner no one in the bus was willing to change the seat . Please write the slogan “Crying Babies not allowed” . Really night time we where roaming for seat in the bus he turned off the light also . Please ask them to not be driver if they hate noise . My babies noise...

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