Tata AIG General Insurance — Explanation regarding decline of cashless request Policy No.[protected]

Address:

Hyderabad, Andhra Pradesh

Dear Sir/Madam, I Dr.Savitha Devi Yelamanchi having health insurance policy in your company( Policy No.[protected], Card No.TATA.[protected] from 29/10/2012 to till date. Policy Details Client ID.6246420, Agent Name: Axis Bank Ltd, Agent Code [protected], Agent Contact No.[protected]. I have undergone all the medical tests advised by you while taking the policy. You have issued me the health insurance policy as all my tests are with in normal limits. As on date 26/08/2015 my cashless request from Indo American Cancer Institute & Research Centre, Road No.14, Banjarahills, Hyderabad, was denied by your insurance company mentioning the cause Non declaration of past medical history of HTN since 5 years in Proposal form (PA.No.8638/1I did not have any medical problem at that time and you do issued the policy without any high risk claim for medical disorder. Please explain about this claim rejection and elaborate the pre-existing non disclosure, since i feel it is not proper to reject on the basis of a flimsy imaginary reason. I feel it is also not proper to advice about reimbursement when you have rejected the cashless facility.For your reference cashless denial attached. Please do the needful as early as possible.