Tata AIG Insurance — Behavior at the time of settlement of accident claim.

Address:

Kamal Jit Singh, Kharakari Mor, Tosham-Hansi By Pass, Bhiwani.

I have registered a claim against number- [protected]B on 5th August. Insurance company suggested me 3 options to avail cashless facility against my Zero depth policy. I choose Mahindra service station because owning a Mahindra car. Today when I reached Service station to collect car, they asked me to make 100% payment. I told them this was placed for repair against Cashless policy, they denied to accept the same now while at the time of placement same was well accepted by Both insurance company and service station. After that I have spoken to appointed concerned person for this claim but unfortunate to share that the behaviour and response of that personal was very rude and was not appropriate. Badly disappointed with the behavior. Because of Brand value of Tata, I have shifted myself to Tata AIG but I think that was my blunder mistake and recommend all my colleague and known to stay away from them. They are totally different to what they are at the time of selling/offering their products. Really very disappointing experience. Because of these people forced to use public transport even having a Top Model SUV.