[Resolved]  Tata Communications — 4 yrs old internet bill payment issue

Address:

Pune, Maharashtra

Dear Sir / Madam, I'm Vinay Sawant a regular user of Tata broadband connection for continues 5 yrs in 2009, 2010, 2011, 2012, 2013. For a connection which i have surrendered in 2013 account no. ACC[protected], firstly the Legal and Recovery department person has send email mentioning that i have not returned the DSL Router . Since they have send this email after 1 month of Surrendering of connection i had the Receipt to show that i have returned it.So that issue got closed. Now 2 days back i have got a message in my mobile that i have not paid Rs.840 for account no. ACC[protected] which i have already surrendered in Dec, 2010 by paying the last bill . They want me to pay this amount or i have to come to court. Now at present i don't have 4 yrs old bill to show that i have paid that amount of Rs.840 which was the final bill of that account at the time of surrendering the account. I want tata communication to look in this matter . So that old customer like me should not face such problem. Since its really irritating. I request Tata Communication and there Collection Agency to organize their data and in this way only old customer like me will not face such problem. I request Tata Communication to stop playing such Hit and Trail method with the old customers.Since no one keep all the bills of transactions which they have done 4 yrs back. Please send me the required proof if Tata Communication still feel that i have not paid that amount of Rs.840. Thanks & Regards, Vinay Sawant