[Resolved]  Tata Docomo — Irritating mails for overdue payment inspite of all payment being done

Address:

Kolkata, West Bengal

My name is Arunava Pal...I have received a mail from tata teleservices for Tata Photon + internet dongle i use as below:- Bhaskar Bhattacharya To [protected]@YAHOO.COM Today at 12:02 PM Greetings from Tata DOCOMO!! Kind Attention: Mr./Mrs.- ARUNAVA PAL Sub: - Online payment process: For your Support. Dear Sir/Madam, This is to inform you that the said connection is or was in your name and your billing address .You can check through Internet or you can send your representative to our nearest TVH for details. There is a small overdue outstanding still showing & that why we send a gentle reminder to you so that you can do the needful accordingly & permanently. Now Decision is yours. Please find the below mention online payment process. After make the payment please reverts with Transaction ID number to close this at our end permanently. From www.tatadocomo.com > Click on Post Paid bill payment > then select your mode of payment > then click on Instant pay > then put your customer account ID number (which always nine digit) > then write your email id > then click on submit option > then put amount which you wants to pay > chose card option > then click on Submit bottom. Note: - This activity is for your support to close this... Assuring best services at all the time. Warm Regards, For, Tata Teleservices Limited Bhaskar Bhattacharya Whereas i have laready paid the amount as per below mail:- [protected]@tatatel.co.in Me 3 Jan 2012 Dear ARUNAVA, Thank you! We have received an online payment of Rs.1013 against your TATA Photon service Number [protected] on 02-JAN-12 and your transaction number is MSPG[protected] You can also make hassle free auto payment of your bills. You have to just subscribe to Electronic Clearing System (ECS) or Standing Instructions (SI).Click here for more details. Log on to "My Account" at www.tataindicom.com to view your unbilled amount, payment details and itemized bill details. Please note that these are FREE services for all our esteemed customers and are available across all TATA Teleservices circles. For any assistance please feel free to call us at 121 our 24x7 Customer Care toll-free number from any Tata Indicom phone. We are also accessible from non Tata Indicom phones on [protected]. Our Photon+ customers can get in touch with us on[protected]Toll free) & our customers of DSL & Photon from Mumbai, Rest of Maharashtra & Goa may also get in touch on[protected]Mumbai) & [protected] (Rest of Maharashtra & Goa).We shall be glad to be of assistance. Warm Regards, Tata Teleservices Team