[Resolved] Tata Docomo — Sudden deduction of 100/- | |||
Sir, I'm ABHISHEK M.B My docomo no is [protected] Sir actually I was using data pack, and today mid night it was closed.. I forgot that and today morning around 9am I turned on my data pack.. And suddenly I rememberd that my data pack was expired today mrng.. so suddenly, within a fraction of seconds I turned off the data pack.. it might be consumed less than 60-80kb.. but they had deducted 100/- I was shoched.. and I called to customer care.. bt they are telling ir-relevent answers.. sir please help me to get back my money.. that is really big amount for me.. I hope you will resolve my problem as soon as poosible... Thanking you sir, Was this information helpful? | |||
Complaint marked as Resolved
my problem was resolved.. :) :) :)
i'm very thankful to consumer forum... thanks a lot sir... without this forum.. it was highly impossible to get back my money... Great done sir.. thanks a lot..
i got call from 4066570560 this no. they refuse to refund the money once again.. but after some more arguments they transferred the 85/- rupees to my account..
Once again thanku sir.. :) Tata DoCoMo customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear Mr. Abhishek,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Sir in how many days you will resolve problem ?
Finally my problem was solved.. Thanku sir.. Thanks for Consumer complaints Forum..
:) :)
:) :)
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today one customer care executive lady telling that we didn't deducted any money at all.. after some arguments she trasfferred the call to Superviser Vinod.. first off al he don't know how to behave with customers.. he don't know how to respond.. within a 15-20 seconds it's highly impossible to consume 10MB of data.. because they are not providing 1Mb or more than a MB.. they are providing in kb/sec..
it may mayn't be a consumed more than a MB of data... huff.. i fed off with this network.. so am planning to PORT my no. to Airtel or Vodafone..
but before that i want my valuable money back.. it is not possible to ignore the deducted amount bcoz its not a black money.. its my hardworks money.. so i want my money back that's it..
Sir please help in this regard.. i am requesting u sir pls..