Tata Docomo — Tata docomo is cheating me. i have proof. | |||
Tata photon max a/c number:[protected] Last time i posted my complaint here about my speed issue on my tata photon max wifi connection is here docomo-tata-photon-max-wifi-simple-account-problem-not-resolved-for-2days-and-waiting-...⇄ Tata docomo kept capping my speed to 500kbps even before i consume my 30gb free usage, currently for last 10days they capped my speed to 500kbps while im on only consumed about 21gb. when i complain they say it is because of increased number of customer in my area. but it is not true. im getting more than 3mbps speed on other photon divices in same room. But here is the twist- i found a trick to restore my speed back to normal, this is the proof that they cheating some customers with speed cap. the trick i found was, during april to may for more than a month my speed is capped to 500kbps even at start of bill cycle. so i stopped paying my bill, then they barred my connection, i paid the bill and connection is back in few min. then magically my internet is restored to 4mbps speed. for more than a month i always got 500kpbs, i paid bill and the speed back to normal. so after getting 4mbps speed for like 1 and half month, they again capped my speed to 500kbps, i know this is intentional cap because other photon device giving 3mbps speed in same room. This time im not going to do the same trick again. im going to register a complaint in http://pgportal.gov.in/. even after that if my speed is not restored. im moving to airtel 4g. Was this information helpful? | |||
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