Tata Docomo — tata photon review and complain

ambrishi80

Address:

New Delhi, Delhi

I was a lont term user of tata photon but when I seen their speed is slow than I switch to airtel and try to find out the customer care number to tell them to disconnect my number but after 5 to 7 minutea no one conneconnected with me to lisen me this happened 5 to 6 time after the long term calling I dexided I will not use the device so that they will disconnect it, yes they disconnected but bill still coming for every month my tata photon number is [protected], I suggest its easy to buy a new connection but Its very hard to disconnect it...they frustrated you too much by their ivr syatem...so be careful when you are buying tata photon

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Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret for the inconvenience caused to you.

As per our discussion over call, please be informed that, we have registered the complaint vide docket number[protected] . Please save your docket number in case of any requirement for reference.

For further assistance we request you to write a mail to [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.