[Resolved] Tata Indicom — Overbill despite connection cancellation request | |||||
Respected sir / ma'am, This is with respect to the tata photon no. [protected]. I had requested for a disconnection on the number specified on 11 December 2015. As a proof I am attaching the screenshot of the mail sent on the registered email ID. But it was not disconnected and now I have a bill to pay for January as well. Can you justify the latest bill of 2500 as I haven't used a single MB and I had requested for the discontinuation of the connection. Was this information helpful? | |||||
Aug 5, 2021 Complaint marked as Resolved Tata Indicom customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Customer,
As per you complaint, we regret to inform you that we are unable to process your request for bill adjustment. Upon verifying our records, you have requested for safe custody. Hence, you have been charged as per you plan. Further, we would like to inform you that your number is temporarily suspended and the same will be disconnected within 15 days from the dated of cancellation request. Kindly note that, your current outstanding is Rs.3613/-.
Thanks and Regards,
Customer Care
Tata Docomo
As per you complaint, we regret to inform you that we are unable to process your request for bill adjustment. Upon verifying our records, you have requested for safe custody. Hence, you have been charged as per you plan. Further, we would like to inform you that your number is temporarily suspended and the same will be disconnected within 15 days from the dated of cancellation request. Kindly note that, your current outstanding is Rs.3613/-.
Thanks and Regards,
Customer Care
Tata Docomo
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+91 22 6667 1414
D 26, TTC Industrial Area, Sanpada, Turbhe, Navi Mumbai, Maharashtra, India - 400703
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We have received your complaint and we will ensure it is resolved soon.
Regards,
Customer Care
Tata Docomo