Tata Indicom — Purchased product not as advertised

Address:Chennai, Tamil Nadu

I purchased a Tata Photon Max wifi data card from a Tata Docomo store in Chennai on 19/3/2014. I opted in the 3GB 650 per month plan, and was promised a speed o[censored]pto 6.2Mbps. In the one week o[censored]se, the speed has not gone above 0.4Mbps.
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Mar 26, 2014
Updated by galacticos23
My number is [protected]. The download speed is 0.11 Mbps during the day.
Complaint comments 

Comments

Dear Customer,


We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

As per our discussion over the call, regarding connectivity and slow speed, we would like to inform you that your complaint has been put before the concerned team and you would receive a call shortly.

For further assistance, drop an email at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.

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