Tata Motors — Mileage Zest & weak Clutch plates & flywheel

Address:

Amritsar, Punjab

I bought Tata Zest from AB Mehta Motors Amritsar in Feb 2015. I purchased this vehicle after test driving and comparing its features with various other competitors (honda amaze, Swift Dezire, Toyota liva & Wolkwagen Vento) and found that ZEST is providing a number of features in less cost as compared to other vehicles. Even when I test drove it, its really smooth. Now the problem is that I was told that its mileage is 17 Kms per liter. But after driving it for 2700 Kms I have got the mileage of 10.5 on highway and around 9.5 in city with AC its hardly 8 Kms/ lt even after first service.. When I contacted the agency they told me that the mileage will improve only after second service. That means after approx. one year or more than 10000 Kms of drive. I belong to middle income group and this mileage has really disturbed my budget and secondly the last vehicle which I was driving clocked 18000 KMs in 5 years that means for atleast Three years I will have to drive at the above mileage only which is really disturbing me. Second problem its clutch plates and flywheel got damaged in just four months of drive. I have been driving the four wheeler for the last thirteen years or so and it has never happened with me. The Part are under warranty till first six months but I am told that its my fault because the clutch plates are burnt and even some flywheel has also got damaged so its won't be covered under warranty and are chargeable. But the AMC saved me which is purchased at Rs. 8000 for a year ( An additional burden) I never purchased AMC in case of my earlier vehicles ( Maruti -Zen & Maruti - Wagon R) & no complaints of Clutch plates with Maruti vehicles. I am really feeling depressed now and am think whether purchasing Tata Zest was a correct decision. I still love the design and feature on zest but it needs improvement on mileage and God knows about other parts.