[Resolved]  Tata Sky — about the new set of box installed

Address:	403001
Website:	[email protected]

I am shankar poojary; my tata sky id is:[protected]; mobile no: [protected]; i am from miramar, goa.

In the last month my tata sky service went haywire; channels would not come on; when they came they went blank after sometimes. I contacted tata sky on[protected] and a local tata sky technician (Panjim, goa, india) came and informed me that the box had to be changed. I told him to change the box. He informed me that he had installed a new set of box with hd facility. I asked him whether there is any extra charge. He informed me that if i do not subscribe to hd channels, they would stop automatically after one month; and for one month i would get free hd service.

I wanted to take an additional connection. When i contacted the local agent, mr. Kamat of kamat electronics, panjim, he informed me that my present payment is up to september 20018. I told him that i had paid for the annual subscription up to december 2018. He told me that since i have hd connection your subscription is reduced and it is till september.

I was shocked. I was misinformed by the tata sky technician. I do not want hd connection and please discontinue the hd channels with immediate effect..

Thanking you,

Yours sincerely,
Snd poojary.