[Resolved] Tata Sky — channels not opening and not working

Rutika bohra

from Delhi, Delhi

Address:

19,sathiyamoorthy street, erode, Apartment number -19, Erode, Tamil Nadu, 638001

We have 2 televisions at home... When we on both the tv's the tata sky channels do not open up in both the tv's... Even after subscribing channels in both the tv's... Only one of the tv works... If one is closed the other works... Both the tv channels do not work together... Now none of the tv channels are working in either of the tv's... Tata sky has become a great problem in terms of selecting channels and connection... Were asking to solve the issue from very long time.

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Aug 6, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2019

Tata Sky Customer Care's response Hi, your concern is certainly noted. We have raised a service request. Rest assured, you will hear from us soon.

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Comments

Gangaram Marri

from Mumbai, Maharashtra

Previous I was getting all channels for Rs 1015.
Now selected channels, asking to pay Rs. 1056.

Tata Sky Customer Care's response, Jul 3, 2019

Verified Support

Hi, these changes are being made in order to comply with the "Telecommunication (Broadcasting and Cable) services Tariff Order" issued by the Telecom Regulatory Authority of India (TRAI). The said order is applicable on all broadcasters (such as Star, Sony, Zee, etc) and distributors of content such as DTH operators, Cable operators and Internet Protocol TV (IPTV).