[Resolved]  Tata Sky — Complaint for charging extra fee for active music programme.

Address:

Papum Pare, Arunachal Pradesh

I had lodged complaint last month also for charging fee for the active musing. Even I had lodged telephonic complaint also where in you had assured me to look into the matter. Unfortunately, you have not heed my request to delete the fee for active music which I never ever watch this programme nor did I permitted to add this programme. Despite my repeated request, you are sending bill once again amounting to Rs.679.00 which also include Rs 49.00 for active music where as my monthly fee is only 630.00. Accordingly, I paid yesterday Rs 630.00 only but in return you have sent SMS message showing my account balance as Rs 598 only and validity has also been reduced from 17th January to 13th January for which I am extremely disappointed. Forcefully imposing extra fee for the programme which I never watch is completely injustice. I can not accept such force full imposition of fee. Therefore, I have decided if you do not heed my complaint, I will not make any more payment in future and get my Tata sky deactivated and look for customer care friendly like Disc TV or reliance company. Thank you Yours sincere, Dr Habung Taniya, ID NO. [protected]