Tata Sky — Recharge forgery

Address:	Chennai, Tamil Nadu, 600116
Website:	www.tatasky.com

Hi all,

I have recharged my tatasky account of rupees 355/ — via hdfc payzap application (mvisa) on 17th august 2016.

The issue is still not resolved my tatasky, they pretend to act that they did not receive the amount 355/- from my hdfc account.

Hdfc bank customer care and hdfc payzap customer care have provided me couple of transaction id (one txn-id from each end) and arn number to cross check with tatasky.

Tatasky is not responding or commenting on the transaction id's i have shared with them they just keeping saying transaction to my tatasky account on 17th august 2016 was unsuccessful.

I know that recharge was unsuccessful and that is the reason i am raising a dispute but as per back amount was credited to merchant account (tatasky) so i have asked tatasky to check their bank account transaction details using the transaction id's i have shared with them but they are helpless.

I tried escalating internally however getting the same response.

This is forgery. tatasky is trying to rob 355/- from me. please help!

Tatasky account number: : [protected]
Hdfc bank txn-id : 1131947
Hdfc payzap txn-id : 28204027
Hdfc payzap reference code with tatasky : 2016088zc4
Arn number : 75260776230000282040272

Regards
Datchunaamoorthy
[protected]