[Resolved]  Tata Sky — Recharged amount not credited to my tata sky account

Address:	Hyderabad, Andhra Pradesh, 500019
Website:	www.mytatasky.com

Dear tata sky,

I have made online recharge of tatasky id [protected] on 30.10.16 of rs. 400 through mvisa of hdfc payzapp. The payment was sucessful from bank end and same amount got debited from my account. I called customer care and this was accepted by tata sky executive on same day 30.10.16 that its sucessful & will get reflected into the account in within 24 to 48 hours. Amount is not yet credited to my acount. Called multiple times and every time executives are saying that will get credited.

Till now payment is not reflecting in tatasky account.
I spoke customer care senior managers also.

My payment due date is today and got a message saying that going to deactivate by today.

Pls do the needful. Awaiting for earliest response.

Vijaya gadde
Tata sky id: [protected]
Rmn: [protected]