Tata Sky — Tata sky account recharge using payzapp application

Address:560068
Website:www.tatasky.com

Hi,
I had payed the tatasky recharge amount of rs.2450 using payzapp application by scanning image from the tv. The money has been credited to tata sky bangalore account with the transaction id: mvisa2016071qu0 but so far tata sky has deducting the balance amount on pro rate basis even though i have recharged before due date. It's the problem with payzapp or tata sky team that they have to deal with but we are customer who are the sufferers.

There is no balance added nor the complaint raised has been take care from both the parties hdfc payzapp nor tata sky.

Suffering customer
Was this information helpful?
No (0)
Yes (0)
Tata Sky customer support has been notified about the posted complaint.
Jul 18, 2016
Updated by SufferingCustomer
its been more than a week now that I have made the transaction. Transaction date: 12/Jul-2016
Complaint comments 

Comments

Dear Customer,
Request you to please share your registered contact details and transaction details if any at [protected]@payzapp.in so that we can check & help you with the same. You can also call us on our TOLLFREE no [protected] for further assistance.
-Bejoy
HDFC Bank Customer Assistance
I got regular update from Payzaap but there was sarcastic way replies from Tata Sky customer care guys. Finally I lost around Rs.300 because of issue with Tata sky or Payzap.

Worst service by Tata Sky customer Care team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information