Tata Sky — upi payment not credited to tata sky despite debit from the bank

Address:Hyderabad, Andhra Pradesh, 500033

I have made upi payment today ie, on 7 july 2019 for rs 650 to tata sky @hdfcbank in favor of my subscriber id [protected]. I got sms from hdfc bank that the amount has been deducted. But the credit is not reflected in my tata sky subscriber id [protected].
I request that the matter may please be resolved and my money is credited to tata sky immediately.
Jaya chandra
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My compliant dated 7 July is as follows: " have made upi payment today ie, on 7 july 2019 for rs 650 to tata sky @hdfcbank in favor of my subscriber id [protected]. I got sms from hdfc bank that the amount has been deducted. But the credit is not reflected in my tata sky subscriber id [protected].
I request that the matter may please be resolved and my money is credited to tata sky immediately."
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I should say that the complaint has been "resolved" since my money was returned to my bank account on 8 July, 2019.
I feel that the UPI payments to Tata Sky are still not trustworthy as on 7 July 2019.
Better that Tata Sky disables the UPI payments in their APP rather than subject its customers to unnecessary hardships.
Jayachandra, Hyderabad, India
Tata Sky Customer Care's response, Jul 9, 2019
Verified Support
Hi, we are here to assit you. Kindly share your RMN/Sub ID to assist you further.

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