Tata Sky — Wrong subscription id no. Show in setup box.

Address:

Mumbai City, Maharashtra

On 24th june, i have seen my id in my tv set, which is show [protected], and i make the payment on same id, but now thier executive says that was not my id.They says my id is [protected], i dont know how can be it is possible, and i mail many time to thier nodel officer to solve this problem, but i dont get possitive response from thier side, pls refund my amount rs, . 1500/- as soon as possible.

Paytm
Transaction receipt
Order no: #[protected]
Wed jun 24 2015
[protected]
[protected]@rediffmail.com

We are here for you at
[protected]@paytm.Compaytm:
Seal of trust

Recharge of tata sky dth [protected] for rs.1500 rs.1500

Total rs.1500