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TaxiForSure Complaints & Reviews

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Last updated Dec 10, 2023
Complaints 680
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Unresolved
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TaxiForSure reviews & complaints page 28

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C
Crazynailzz
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Approving customer contact number without verification

Address:New Delhi, Delhi

After so many problems with taxi booking and their usage in criminal activities, TaxiForSure is one of the companies who doesn't even bothers about verifying the contact details before making bookings. Someone registered with the company with my number online and have been booking taxis since a month now. I complaint about it several times with the company but all they do is transfer my call from one person to another. time they assure...
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N
nitin57
from Chandigarh, Chandigarh
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Untimely service, full of lies and cheating customers

Address:New Delhi, Delhi

Hi I booked a cab today for 5.45am. Got a message at 5.40 that it is running late by 10-15 mins which was fine. Got driver details at 6. Driver was rude and said i am not sure i will come. Called office and they started lying that you booked for 6.15. Nothing happened till 6.30. Got info that car has been changed. You think we can ask the train to wait for all this . You should be named taxi for unsure. Instead of getting into gazimo services...
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Z
zzzzzzzzzzzzzzz
from Aurangabad, Maharashtra
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Not getting proper guide to drivers

Address:Nagpur, Maharashtra

Hello sir, Pune customer care is not providing services to drivers. Drives call customer care to give dutys but they are taking seriousness so what is going on sir ? Local cities taxi4sure offices demanding money from drivers for getting contineous booking..simple to tell you that here is corruption. Please sir take action against customer care .....
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BhaveshKasliwal
from Nanpara, Uttar Pradesh
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Taxi came 30 mins LATE

Address:Gurgaon, Haryana

Hi!, I booked the taxi for 10am, 9th March 2015. 9:45am: Just before 15 mins from the pickup time (9:45am) I received a message saying the cab might get delayed. So, I called servie center to know by how much time the cab is delayed. They told that it will come by 10:10am and you will receive driver details just after the call. 10:10am: I did not receive any message regarding the driver details nor the cab arrived. I called again,...
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Address:Gautam Buddh Nagar, Uttar Pradesh

This company has cheated me because of these guys I was unable to reach the destination. I have booked a cab from this company on 14/3/2015 using there apps.They have given me assurance that cab will be reaching to your destination at 6 P.M but the cab was not there I have called them many times but they did not pick the phone once they pick the phone they say that driver will be there in next 2 mins and 3 mins they continuously giving...
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Roshni Shrivastava Gurav
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worse service ever

Address:Pune, Maharashtra

I booked a cab yesterday for 5.30pm, driver calls me around 5.15 asking me the address for pickup, I gave him the details, he said he's going to reach within 5 minutes and he was near the pickup point. Around 5.30 I try to call the driver he doesn't answer my calls. Finally the takes my call and says I left for some other place as I didn't get any details about the pickup from taxi for sure team. I called the call centre telling them the...
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S
saddy55555666
from Pune, Maharashtra
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overcharged and bad behaviour of driver

Address:Pune, Maharashtra

ticket number TFS-PP-C12073698 i have booked a cab from nibm to pune railway station. the driver called us from unknown number, so we didnt picked up the call.he called at 3.45pm and we called him at 3.50 then he mentioned his name is avinash and he is a driver.we told him you can come before 4.30 as we were not in a hurry, the cab was booked for 4.00pm, and he said it would take 15 minutes to reach our home. he came at 4.15 and he called...
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M
Min ti
from Jaipur, Rajasthan
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Money deduction from wallet and paid cash too

Address:Gurgaon, Haryana

I am complaining since 4th March regarding the money deducted from my Taxiforsure wallet and I paid cash as well to the driver on 4th and 7th March 2015. My email ID is [protected]@gmail.com and through this they will be able to track my details.I am complaining since 4th March for the same and everytime I just get a response that they will call me back and disconnect the phone. I am tried of chasing these thieves and frauds as they have done...
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N
naren.mehta
from Gurgaon, Haryana
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Women passengers being cheated

Address:New Delhi, Delhi

This is with ref to a booking made be me from Hauz Khas New Delhi to sector 39 Gurgaon for my wife and this is the third time that the driver has overcharged almost 100 rupees giving an excuse that the company software is faulty and the bill is not being generated...after he takes rs430/= and leaves, we get a sms bill for 338/= . i called the driver and said that this was not ok and he replied that its the company have a faulty software. on...
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V
VinodVinod
from Pune, Maharashtra
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Regarding overcharged for my cab travel

Address:Chennai, Tamil Nadu

Dear Sir, Madam,

For my booking reference number TFS-PP-C11933458 with Taxi For Sure cab services, I had a horrible experience today. I have booked the taxi for the pickup from Chennai Central Railway station to Neelankarai which is 19 kms. But the bill I received showed 31kms and I have been charged for 31 kms.Moreover on the way, police men caught the driver because he was talking on mobile phone and have to spend almost...
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Address:Chennai, Tamil Nadu

Hello, In Chennai, my wife and I happened to board a taxi from 'Taxi for sure' on 06-Mar-2015 at 6.45pm. It was on road pick-up. I travelled from NGO-Colony Adambakkam (Near Mahalaxmi apartments) to Thiruvanmiyur RTO office. The driver did not switch on the taxi meter and when reminded replied that it is not in working condition. Instead he switched on the small digital meter that records the Kilometers and said we can calculate...
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indumathi nargunan
from Chennai, Tamil Nadu
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not getting taxi in spite of a booking

Address:Bangalore, Karnataka

I had made my booking on the 7th of march for a taxi with taxi for sure, where in the taxi was booked for 5:30 am on the 8th of march .. no message o information of the driver wad given to me, when i called for help at 5:16 in the morning i got the drivers number through phone call. in spite of constant call, the driver has not picked up my call . ii had a train to catch at 6:10 in the morning ....
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P
Praveena517
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Worst Service and in obedient Driver

Address:Chennai, Tamil Nadu

I booked a cab at 11.30am today morning 3rd March-15 and i got the details through SMS -TFS-PP-C[protected] Driver Name- Sheik Mohammed A- [protected], Driver havent called me for 5 min then i itself called the driver and he told he is near Airport at 11.35am and from there my house is less than 2kms and i guided him how to come since he is not aware how to come and that it is very easy route near kathipara but still i guided him clearly and...
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K
Karuna16
from Bengaluru, Karnataka
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Didn't get taxi

Address:Bangalore, Karnataka

I had booked a taxi for 8.45PM, as my parents had to catch their bus from Majestic. But the taxi did not come itself, the customer care did not bother to find another taxi by the said time, they send a taxi which was 10 kms away at mentioned time!! How an anyone be sure of getting taxi if they serve so bad? They should change their name to TAXI for UNSURE!! My parents suffered a lot to reach the bus station because of this Taxi for UNSURE...
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S
sunnyrmann
from Pune, Maharashtra
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Have charged Rs 130 for 6KM

Address:Pune, Maharashtra

Yesterday i have travelled from hadapsar to magarpatta and the distance is approx 6KM. first of all its showing me 12KM in app and driver ask me to pay for 12kms i.e 161. but when i called the customer care and have explained them the scenario then they agreed and have asked me to pay 130 for 6KM when i asked why they told me for first 4km its 99 but there add of 49 for first 4km is still there. please check the below link http://www.taxiforsure.com/taxi-at-49/ This...
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V
Venkataraman P.N
from Thrissur, Kerala
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Duping the innocent Public by Excess Charging

Address:Chennai, Tamil Nadu

Originally this Co started with Rs49 for first 4kns and the Rs15 for the extra kms. Now they have raised to Rs99 in peak hours. It is observed that TFS always charged higher KMs and they round off even a part of the KM to highter KM. Also they loot by way of waiting in traffic. Even when there is no wait, it is charged, Yesterday I traqvelled from my home to Mylapore, which is only less than 5kms. I was asked to pay Rs83 for 6kms and wait...
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S
shub05786
from Noida, Uttar Pradesh
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booking cancelled by driver at the end time

Address:Jaipur, Rajasthan

I ordered a cab from taxi for sure at 6 'o clock in evening for 8:30 pm but when i got the driver number and i called him, he said i cancelled the booking and i was not having any info from taxi for sure... These guys are really very unpopfessional . Driver name was Ram avtar......
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L
lionheartedraj
from Bengaluru, Karnataka
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Worst Weird and Pathetic Service

Address:Chennai, Tamil Nadu

Hi All, I was using taxiforsure regularly past 3 months on daily basis, and today they have shown what they are... They have deducted excess of money from my wallet on 25Feb'15 for the trip that i have booked and I had to settle the driver from my pocket. Its better not to refill our account with cash since they deduct cash with out our knowledge and now when we reach their so called customer service, they will put the blame on us. They don't...
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P
peeush
from Bengaluru, Karnataka
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Criminal behaviour of taxi driver

Address:Bangalore, Karnataka

Dear Ma'am/ sir, I had a terrible experience from your company on 07 Feb 15, when I had booked a cab from Bangalore airport to Harlur road at 4 PM.; Reference - TFS-AT-C10046156 The taxi picked me up at the correct time from the airport. At the toll plaza the driver asked me to pay the toll tax amount, which I refused and also showed the text message received from the company that indicated the same. The driver started using foul...
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R
rahul.dey
from Mumbai, Maharashtra
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Sudden cancellation and not able to book taxi

Address:Bangalore, Karnataka

Booking No : TFS-AT-C9796792 : Booked cab to go to airport . 15 minutes before the pickup teh driver number was provided which was actually switched off.Around 45 minutes later another driver was proided, by that time i had already booked taxi.I could have missed my flight easily as i stay far from airport.

Secondly, i have already put 600 /- in teh prepaid wallet which i am not able to use.If I try to book taxi though the...
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