The Professional Couriers — Change name to unprofessional service

Address:

Near Lakshmi vilas bank. Timmaih block. RT nagar Bangalore 560032

I have booked a courier on 3rd Aug, 2021 from Belgaum and consignment # is SDT169394. Delivery boy has never called the customer to get address details to deliver the package. 9 Aug, 2021 I went and collected the package from the RT nagar office. When I asked why the delivery boy was not called to get address details, the response from the team was "this is a common problem and still we have packets in the office not delivered from last 1 month. If you want you can update in social media"

Thanks,
Yaligar