| Address: | The Professional Couriers, Near Mahadeva Temple, Kazhakkoottam, Thiruvananthapuram, Kerala 695581 |
I am writing to you to lodge a formal complaint against Professional Courier Services. I am exasperated and extremely annoyed by the negligent, misleading, and unprofessional services provided by the said courier company.
Despite my residential address being within a prime and easily accessible area that witnesses daily deliveries from various courier services, grocers, and food delivery outlets like Swiggy, I was informed by Professional Courier Services that my locality doesn't have courier service. Consequently, I was insisted upon to collect my parcel, Airway Bill number JPR[protected], from their office myself.
This is clearly a breach of the terms of service on their part as delivery should be made to the given address. The quality of service further continues to diminish as a second shipment under Airway Bill number JPR[protected], is delayed. I am apprehensive that the same misleading justification will be given to justify their inability to manage delivery to my robustly served area.
Considering these ongoing issues, I request you to consider my complaint with utmost seriousness. I am seeking a prompt resolution to ensure proper delivery of both of my packages and a reassurance that such gross negligence will not occur in the future.
I thank you for your immediate attention and assistance in this matter. Was this information helpful? | 
Post your Comment