The Professional Couriers — Consignment kl 01/tvm/11934797

Address:	MARUTHAYATH SREE VILASAM, HOSPITAL JUNCTION,
Website:	nil

The above consignemnt reached your kundara branch on 5th of aug 2023. They rand g up and told me that there is no door delivery and so i have to go to their office and collect the letter. I am a senior citizen aged 78 and expressed my inability to move . The y refused for door delivery. They told that it i s a regular practice there. Next day i waited for delivery. They never turned up.Since the matter was urgent, agfter waiting up to 5 pm, i hired a taxi and went to their office to get the letter. This is quite unpleasant and an unfair trade practice.Hence i have decided to approach the conusmer dispute forum kollam for redressal of my girievance if no satifactory explanation is recived from your side