The Professional Couriers — Consignment number hrd[protected]

My courier is not received since 2 weeks as of writting this is my conginment number hrd[protected] and this is my complaint number is crm452785, when i call sahibabad office the guy said he didn't received the courier, and delhi office no one is ready to accept they work their or have any duty towards deliverying the courier, a blind and deaf pigeon can offer better service than this company