I had couriered the medicines with the required prescription letter on 01/08/2023 at around 12.30pm on a very urgent basis for which I paid Rs.350/- charge.
The courier was supposed to deliver by 03/08/2023 to the respective location but till 05/08/2023 it has not been received.
On the tracking details it's just showing 03/08/23 at Nashik factory.
Whole day, I have been making calls to one of the staff Kiran - [protected](Nashik), but with his irresponsible behaviour he was unable to give me the update and also cut my calls.
Later I called up in the Thakurdwar branch (Mumbai from which I sent the courier) to Vijay - [protected], but he also failed to give me the update regarding the delay in delivery.
There is a patient who is required for this medicines (worth Rs.5000/- )on time hence this couriered was sent on URGENT BASIS.
But with careless, non-working & inefficient staff I'm experiencing a big loss.
I'm very disappointed with this company.
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