The Professional Couriers — Delivery Boy not delivering properly to address

Address:

Plot No. 42, Sivasakthi Nagar,TNHB BACKSIDE

Its second time am facing this issue the professional courier at ranipet delivery boy mr. Devraj not delivering properly he just giving the couriers to some other shops and asking to get it. And also for second time he returned the courier without searching for the address and returned which contain important application need to delivered tracking ID if you want to refer MAA[protected]. While questioning hime telling that it is not in the serviceable area. Then why it is called as a courier. Plz take a necessary action otherwise I keep to complaints to some other official's