| Address: | A42 naraina industrial area phase 2, new delhi 110028, www.tpcglobe.com. ph 01145723333 |
On 3 February 2021, I despatched my computer consisting of CPU, monitor and one printer- scanner from Delhi to Mumbai via M/s Professional Couriers packed by them in bubble wrap and cardboard boxes, all marked with "fragile" and "handle with care" stickers. When all the parcels arrived to my Mumbai address three days later and were opened I was shocked to see that the CPU and the printer scanner (total costing Rs.16, 500) were completely destroyed and shattered. Obviously they had been brutally thrown around and heavy crates dumped on top of them. I have complained via phone and email to their company offices for one month but they do not have the courtesy to even reply. Besides the value of the goods, the damaged hard disc contained invaluable personal important data which cannot be retrieved even if lakhs are spent. I have never seen this kind of callous and unprofessional attitude from any courier company.
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